Job description

** 2 years Hospitality experience preferred **

Hotel Night Auditor, is responsible for overseeing front desk duties at a hotel during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.

Night Auditor duties and responsibilities

• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handling customer requests and complaints and directing to management as necessary
• Ensuring that all end-of-day activities have been successfully executed
• Setting up breakfast items
• Other duties as assigned by management.

Work Remotely

• No

Shift hours

Sunday Night to Thursday night 12:00 to 8:00am

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Night shift
• On call
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Required)
• Front Desk: 1 year (Required)

Work Location: One location

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