Office Assistant (Confidential)
Job description
- Flexible work hours and telecommuting arrangements.
- Outstanding medical and dental benefits supporting your health and wellness.
- The ability to begin planning for your future with excellent retirement plans and defined contribution plans.
- Paid time off including vacation, sick time, and thirteen holidays.
- Interested in learning more about employee benefits? Check out our benefits page for more information.
Selection Plan
- In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
- Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
- Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to opm.recruitment@ct.gov.
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam.
- At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
- If have any questions pertaining to this recruitment, please contact opm.recruitment@ct.gov.
- Follow the State of Connecticut on Linkedin.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.
EXAMPLES OF DUTIES
This position provides clerical support to staff in the Office of Labor Relations (OLR).
Duties include, but are not limited to the following:
- Greets and directs visitors, answers phones and screens incoming calls;
- Coordinates schedules between agencies, unions, and Labor Relations Specialists for grievance conferences, arbitrations, various meetings and negotiations;
- Drafts, proofs and transmits correspondence and memoranda;
- Enters new grievances as received by OLR into the tracking system;
- Processes grievance responses from OLR Specialists to all involved parties;
- Orders supplies;
- Keeps OLR records;
- Updates database;
- Purchases orders and manages mail;
- Updates the grievance tracking and arbitration intention logs for all unions;
- Records Stipulated Agreements processed during various stages of grievance process;
- Assists with Arbitration exhibit preparations;
- Supports Labor Relations Specialists as needed; and
- Other administrative tasks as assigned.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which includes personal computers, computer terminals and other electronic automated equipment; ability to operate office suite software; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience.
PREFERRED QUALIFICATIONS
- Clerical experience in a legal environment;
- Experience working with the public; and
- High volume scheduling and calendar maintenance.
SPECIAL REQUIREMENTS
Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.
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