***Check out what our employees are saying about working at View Point Health: https://www.youtube.com/watch?v=7Wx8gQAdQPs

Job Hours: 8am - 5pm Monday - Friday
Shift Type: Full time
Job Location: Lawrenceville, GA
Job Summary: Office support staff provide a variety of routine clerical functions within a mental health office setting. Works in a fast-paced environment that requires multi-tasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously.

Job Description:

• Make initial contact with clients, register new clients & complete client orientation.
• Answer inbound calls, schedule appointments and check voicemails.
• Check insurance, receive co-pays, send billing tickets.
• Log and upload pertinent client documents received from external outlets into electronic medical record.
• Document any important information being communicated to clients over the phone or in-person.
• Check client’s electronic record and complete any necessary documentation or pending appointments to be scheduled.
• Maintain communication between clients, clinicians and supervisors.
• Assist with maintaining office supplies and keeping work areas organized.

Physical Job Requirements:

• Must be able to lift 20 pounds
• Requires long periods of sitting/standing
• Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy
• Candidates for selection must pass a criminal background check (including fingerprinting)
• Must pass a pre-employment drug screen and subject to random drug screens
• Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license

Qualifications:

High school diploma or GED AND ability to perform basic office functions and computer related duties.

Preferred Qualifications:

• Minimum 1 year experience working in a medical/mental health setting
• High School Diploma
• Outgoing, engaging, and personable communication skills
• Experience working in a medical or psych office, or DBHDD
• Experience using Carelogic or other electronic record system
• Excellent computer skills including familiarity with Microsoft Word, Excel, and Med Terminology are essential
• Highly organized and detail oriented

Benefits (for qualified employees):

• State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
• Paid New Hire Training
• Company contributes additional 7.5% of salary to 401(a) Retirement Plan
• No employee deduction for Social Security
• Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
• Supervision, training, and continuing education opportunities available

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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