Job description
At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community!
Location
Guaynabo, PR
General Description
Provide assistance to Processing Department of Popular Mortgage
Essential Duties and Responsibilities
- Prepare, maintain, and update reports and database systems, either manually or using a computer.
- Maintain communication with other units of Processing Department and follow up pending documents or information.
- Copies data and compiles reports.
- Assist in the collection of information to comply with operational and regulatory processes.
- Answer telephone, direct calls and take messages.
- Collects and distributes paperwork from one department to another.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Education
Experience
At least one year in administrative tasks and customer service. Preferably with experience preparing and updating reports.
Other Qualifications
- Knowledge of MS Office 365 applications: Outlook, Excel, Word, Teams, SharePoint.
- Attention to detail.
- Ability to analyze and verify the integrity of data.
- Ability to work under pressure and meet deadlines.
- Ability to establish priorities and work with multiple tasks at the same time.
- Interpersonal skills and teamwork.
- Fluent oral and written communication in English
Competencies
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
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Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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