Job description

ClearSound Hearing LLC

222 South Crittenden Street, Suite C

Marshfield, Missouri, 65721

POSITION

Professional healthcare hearing aid office with established history in the Marshfield/Ozark area seeking full time Patient Care Coordinator/Office Manager.

SKILL SET

Strong verbal communication on telephone, in person with patients and with the health care team.

People skills to connect emotionally with patients and maintain vendor relationships.

Time-management skills to prioritize daily activities.

Proactive attitude to accomplish goals and deadlines.

Project oversight and organizational skills to manage multi-step and time sensitive projects.

Analytical skills, attention to detail and problem solving.

Computer experience with online database management and vendor portals.

Accurate typing and math skills.

JOB DUTIES

Answering incoming calls and emails from patients, vendors and health care team to provide general information, schedule appointments, and appointment reminders.

Cleaning of hearing aids and general knowledge of products and supplies.

Maintain online clinic database including patient information, invoicing, receiving and posting payments, month end reconciliation.

Manage patient accounts with contact information, insurance, health records and financial information in a confidential manner.

Liaison with vendors to submit orders, track shipments, unpack deliveries and process paperwork.

Insurance benefit and eligibility checks.

Order and organize laboratory and office supplies.

TRAVEL

The healthcare provider for this region travels to Ozark, MO and Mountain Grove, MO once a week while utilizing Marshfield, MO as the central clinic. It would be preferred if the candidate for this position would be able to travel to Ozark, MO with the healthcare provider on Mondays, and to Mountain Grove, MO on Tuesdays. The remainder of the work week would be at Marshfield, MO.

EXPERIENCE PREFERENCE

Previous health care clinic or office management experience.

BENEFITS

Pay range negotiable based on skills and experience.

Paid time off and holidays.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Marshfield, MO: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: Multiple Locations

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