Operations Associate

Full Time
Springfield, MA
Posted
Job description

Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: First

Summary:

Reports to the Nurse Manager. This position works independently with contact center, outpatient providers in collaboration with cardiac procedure area staff to insure all business functions related to processing patient information, managing documentation, organizing patient medical record and facilitating smooth operations for each patients procedure. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information.

Job Responsibilities:

1) Proficiently and accurately utilizes the following computer applications in daily work: Microsoft word, SMS, CIS, Premise, BMD, People Soft.

2) Communication: Utilizes both CIS messaging and scheduling tools, Surginet, anesthesia booking tools. communicates with outpatient providers/practices to ensure patient scheduling information is accurate and timely to each practice to provide patient education preparation information.

3) Hospital Records and logs:
Maintains patient chart/scheduling tools in proper sequence and labels pages with patients name.

4) Is knowledgeable of complexities of electrophysiology/cardiology procedures, able to utilize SurgiNet, anesthesia booking tools, CIS booking tools.

.

Required Work Experience:

1) 2 years of PSR 2

Preferred Work Experience:

1) None Listed

Skills and Competencies:

1) Computer literate, good interpersonal skills

2) demonstrate operating principles

3) good communication skills

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Associates of Science, GED or HiSET (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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