Ensures provision of quality mental health services through strengths-based model and consumer- centered focus. Monitors accountability, consistency, communication, and coordination between the Osage County offices and other CrossWinds offices and departments. Provides quality supervision to the Osage County therapy and case management staff.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Engages in recruitment of client population, areas of potential services delivery, and potential revenue sources by means of outreach to other provider populations and coordination of care efforts.
• Provides quarterly performance evaluations to provider staff, including but not limited to available hours, billable productivity, caseload management, initial and subsequent no show/kept appointment rates, sick and vacation utilization, outcome measures, client satisfaction, proper billing of CPT coding, and paperwork completion including proper diagnostics, timely completion, and quality.
• Attends various local and state meetings as an agency representative and develops successful relationships with these committees and agencies. Conducts formal and informal presentations to the community when needed.
• Maximizes client placements among the team for optimal client service, as well as staff efficiency.
• Provides quality direct therapy and client care to an assigned client caseload as the primary therapist.
• Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits timesheets and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
• Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, CrossWinds staff members, and visitors.
• Demonstrates a high level of initiative and creates a positive model for staff to emulate.
• Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

Competencies

• Leadership
• Performance Management
• Results Driven
• Clinical Knowledge

Supervisory Responsibility

Provides leadership and supervisory duties for therapists and case managers in the Osage County offices; provides clinical leadership by directing and overseeing clinical processes of client treatment such as clinical assessments, diagnoses, clinical interventions, treatment planning, utilization review, and appropriate client treatment discharges.

Work Environment

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented, as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This position requires occasional evening and weekend hours, as needed.

Travel

Travel is primarily local, with some travel to satellite offices in the seven-county catchment area.

Required Education and Experience

Masters Degree from an accredited school of social work, counseling, or psychology.

Preferred Education and Experience

Doctorate Degree in clinical psychology or related field.

Licensure/Certification

Licensure as a master level clinician with the Kansas Behavioral Sciences Regulatory Board. LSCSW or LP licensure is preferred.

Additional Eligibility Qualifications

A minimum of two years work experience in the mental health services field is preferred; previous supervisory work experience; ability to successfully lead and direct a service department and its resources in an effort to support the agency mission; ability to work with persons with severe emotional disturbance and/or severe and persistent mental illness; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; possess prior computer experience in Microsoft Office programs and basic computer fluency.