Summary: The Program Manager YRS is based on-site at a residential facility for youth and will provide supervision to staff, direct service to participants, and help to manage and participate in facility and program operations, among other duties. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

This is an OVN position 12am-830am

Essential Duties and Responsibilities:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Two years of college credit and two years of full-time experience working with youth in a residential child care setting required. Two years of demonstrated leadership ability required. Bachelor’s degree and supervisory experience is preferred.
• Language Skills: Bilingual ability may be required.
• Other Requirements: Per DCFS contractual obligation, the Program Manager YRS must be 25 years of age or older.
• Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/ Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

• The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.

• Each YRS program site operates on a 24/7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees of YRS are required to be flexible in regards to scheduling and work location. Employees must be willing to work within this operational structure.

• Three primary shifts are scheduled each day including weekends and holidays. Employees may be required to work any one of these shifts.

• Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs. Employees may be required to report to any one of our locations on a temporary or permanent basis.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the ability to perform precise or skilled physical activities (e.g. typing or operating a computer).
• This position requires the ability to generate audible communication (e.g., conversing on a telephone or participating in a meeting) in a manner that should be readily recognized and understood by the audient.
• This position requires the ability to successfully engage in non-technical work activities (e.g. read mail, file documents).
• This position requires the ability to successfully identify and understand audible communications.

• This position requires the employee to frequently sit and stand; use hands to handle; reach with hands and arms; walk.

• The employee must occasionally lift and/or move up to 20 pounds.