Paramedic Intercept

Roles and Responsibilities

• Serve as a clinical leader responsible for overseeing and expediting ALS discharges out of designated Key Account locations
• Function as a Paramedic following all company policies and state regulations
• Provide clinical guidance to ambulance crews in the field, support them with ALS assists, and proactive Quality Assurance
• Review, triage, and expedite ALS discharges out of designated facilities to efficiently match patient acuity and clinical needs with available resources
• Review and assist with any clinical or operational questions and concerns from transporting crews
• Help in assuring that all field staff members are adhering to the company policy & procedure guidelines
• Work cooperatively with the billing department and compliance coordinator to obtain and resolve any improperly documented ALS ePCR’s
• Establish working relationships with staff members at designated facilities
• Work as a liaison between the field management team and all field employees to enhance direct communication efforts
• Actively review and report needs of ALS/BLS crews in the field
• Obtain and deliver any equipment or supplies for field crews as necessary
• Assist local management team with gathering Med Nec’s, signature forms, ops holds and any other critical billing documents
• Assist local management team with contacting field staff to sync their transports and assist with expediting movement to and from patient transport requests
• Assist local management team with contacting field staff to fill openings in the schedule
• All other duties as assigned

Qualifications and Education Requirements

• Minimum of High School Education
• Currently Licensed Paramedic
• CPR and ACLS Certification
• Valid driver’s license
• Minimum of 2 years’ experience in EMS
• Proficient in Microsoft Office
• Must be able to read, speak, and write English

Skills

• Excellent communication skills.
• Familiarity with CAD, scheduling, etc. is preferred.
• Ability to push and pull up to 300 lbs.
• Ability to assist, lift, and transfer patients onto and from stretchers.
• Must be able to work in weather conditions of geographical region.