Position Title: Pastry Clerk

Department: 10-BAKERY

Direct Supervisor: LEAD PASTRY CHEF

FLSA Status: NON EXEMPT

Job Summary: Under the direction of the Lead Bakery Clerk and/or manager, the Pastry Clerk prepares, sells, inventories, process and disposes of products from the Bakery Department. Provides customers with friendly, courteous and efficient service.

Essential Job Duties:

Prepare of serve hot or cold beverages such as: coffee, espresso drinks, blended coffees or teas

Prepares and sells coffee drinks by following prescribed recipes and preparation techniques

Take customer orders and convey them to other employees for preparation

Clean or sanitize work areas, utensils, or equipment

Keeping service area clean and organized by dusting, wiping and sweeping area

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning

Describe menu items to customers or suggest products that might appeal to them

Provide customers with product details, such as coffee blend or preparation descriptions

Receive and process customer payments

Stock/refill customer service stations with condiments or beverage preparation items

Assist customers while ringing up items for purchase

Bags/Boxes pastries together, while using the least number of bags/boxes

Verify/Balance register till at the beginning and end of shift

Accept/Verify/Process payment from customer in the form of cash, credit, debit ebt and check

Verify/Process purchase orders

Register accuracy, knows/carries out proper register procedures to meet company performance standards, price integrity

Provides friendly and courteous service to customers

Maintains knowledge of various products in the bakery department

Assists in all aspects of the Bakery operation.

Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards in bakery department

May directly train and help develop employees.

Fosters a harmonious positive work environment and provides a safe and sanitary environment for customers and associates.

Ensures all company programs, philosophies and company image are carried out and maintained and fosters good relationships in the community, and collaborates with business partners.

Other Job Duties:

Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.

Periodic taking of, downloading and auditing inventories.

Any tasks as deemed necessary by management

Physical Requirements:

18 years of age or older (operates heavy machinery, ringing register per company policy)

Basic mathematical knowledge and cash handling experience preferred

Must be able to safely lift 50 lbs unassisted

Stands for extended periods of time with frequent bending and stooping required during the course of the workday

Requires manual dexterity and eye-hand coordination for various activities.

Additional Requirements:

Ability to read and understand recipes and measuring quantities.

Must be able to work under extreme tempertures (Hot oven and freezers)

May require working occasional longer shifts (10 hours) due to business needs

May require working overnight, early mornings, evenings, weekends and holidays