Job description

$2,000 Transition Incentive

Find more than your next job.

Find collaboration.

At Munson Healthcare, a big part of our culture is driven by the collaboration, dedication and sophistication of our teams. Are you ready to finally work with an employer who values your contribution?

Patient Access Representative- Days

Front line representative with skills in multiple areas such as computer use, multi-line phone use and knowledge of the insurance and billing process. Greets, instructs, and schedules patients and visitors. Provides administrative support to physician practice.

Minimum Requirements

• Associates Degree or 2 years of formal education or equivalent experience
• Medical Terminology required or successful completion of medical terminology course in the probationary period. Failure to complete medical terminology will result in termination of employment.
• Two (2) years of work experience in customer service, healthcare, or business related field.
• Must be proficient in MS Word with knowledge of Windows-based applications and possess a proven ability to effectively use multiple computer systems.

• Must possess the ability to communicate effectively with both public and coworkers orally and in writing, and the ability to work positively with all levels of clinical staff.
• Familiarity with coding and billing systems desired. Assertiveness, organizational skills, effective time management, flexibility, and self-motivation are essential.
• Must be able to pass a typing test of at least 40 words per minute with under 6 errors

• Knowledge of ICD coding preferred.
• Proven ability to communicate effectively with both public and co-workers orally and in writing, and the ability to work positively with all levels of staff in the completion of job responsibilities.
• The person must be highly mobile to assist patients, family, and visitors when needed.

Experience the Total Rewards at Munson:

• Competitive starting salaries
• Full medical, dental, and optical
• Healthcare and dependent care flex spending account
• Paid holidays and paid time off
• Tuition reimbursement and ongoing educational opportunities
• Retirement savings plan with employer match and personal consulting
• Life insurance for employee and family
• Employer Paid long-term and short-term disability insurance
• Wellness plans and discounted gym memberships
• Financial planning
• Employee assistance program
• Legal plan
• Accidental death and dismemberment insurance
• Bereavement pay

Munson Healthcare by the Numbers:

• 8 hospitals
• 709 licensed acute care beds
• 264 licensed long-term care beds
• 7,500 employees and 1,000 physicians
• We cover 11,177 square miles – about the size of Vermont and Delaware combined.

About Gaylord, Michigan

Gaylord is a thriving community of about 3,700 residents. It is a great place to live and raise a family with good public and private schools, affordable housing, and plenty of shopping and restaurants.

A favorite summer evening for locals includes stopping for an ice cream cone and then visiting the city’s elk herd – yes, an elk herd right in town. Gaylord also is famous for world-class golf at 15 beautiful golf courses.

Home to the University Center of Gaylord, adult students can obtain multiple certifications, as well as associate, bachelor, and master’s degrees from Ferris State University, Michigan State University, Spring Arbor University, and others.

This lively community hosts many fun festivals and events. Not to be missed in the summer are the Wings Over Northern Michigan Air Show, Gaylord Alpenfest, and the 120-mile AuSable River Canoe Marathon, one of the original ultra-endurance sporting events.

Learn More at https://jobs.jobvite.com/munsonhealthcare/job/op1rkfwV

Munson Healthcare is an equal-opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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