Job description

Patient Advocate

• Wage: $13.50hour

• Full-time and part-time positions available

• Day/Evening/Night shifts available

• Background check, drug screen, and proof of employment eligibility required

• Location: St. Francis Health

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St. Francis Health is seeking applicants for the Housekeeping department who are detail oriented and enjoy interacting with people. We offer flexible schedules, top-notch training, competitive wages, work-life balance, job satisfaction, and career advancement opportunities.

Here at HHS, you are more than an employee, you're family. We’re looking for friendly, compassionate, team players to join our housekeeping team!

Manage and support patient satisfaction program (HCAHPS). Act as a liaison between the housekeeping (EVS) department, nursing, and other departments to provide excellent care for all patients.

Interview in Person!

• Go to: 2122 Manchester Expressway

• Ask for: Jason Williams

Responsibilities

• Monitor patient satisfaction scores and assess action plans for improvement

• Provide department leadership with weekly reports and detailed review

• Create reports, monitor trends, and implement action plans

• Round on patients to assess satisfaction and set service expectations

• Perform service recovery as needed to resolve issues

• Assist department leadership to train and reinforce communication skills (AIDET) with team members

• Collaborate with guest services department to align action items to improve patient satisfaction

• Assist team members and management as needed to help the department operate efficiently

Qualifications

• Must be at least 18 years old

• Communicate effectively and work well in a team environment

• Friendly, outgoing, and engaging personality

• Excellent professional written and verbal communication skills

• Organized with an eye for detail

Job Type: Full-time

Pay: From $13.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

COVID-19 considerations:
To comply with CMS mandates, all HHS employees working in healthcare must be fully vaccinated against COVID-19 or have an approved exemption (medical or religious) upon start of employment.

Ability to commute/relocate:

• Columbus, GA 31904: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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