Job description

Patient Services Coordinator (PSC)

The primary function of the PSC is to schedule patient services and coordinate with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS).

Job Qualifications

Education: High School graduate. Graduate of an accredited school of vocational nursing, preferred.

Licensure: If clinical, must have a current state license as a Licensed Vocational Nurse or Licensed Practical Nurse. A multi-state license issued by a state member of the National Nurse Licensure Compact (NLC) is preferred. Current driver’s license. If required to make patient visits, must have current CPR card.

Experience: One year experience in homecare (e.g., home health or hospice) is preferred.

Skills: Ability to establish and maintain effective working relationships with all segments of the staff. If an LVN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills.

Essential Functions

1. Complete workflow tasks and other assignments to the PSC Responsible Position in the Agency’s electronic medical record.

2. Prioritizes the scheduling of new patient admissions in coordination with the Admin or CM-RN.

3. Participates in coordinating care with nurses, patients and other members of the interdisciplinary team.

4. Provides effective communication to patients, staff members, other health care professionals and referral sources.

5. Responds to Agency and patient needs in a professional and creative manner.

6. Demonstrates commitment, professional growth, and competency.

7. Participates in Agency-sponsored in-service training.

8. Participates in the Agency’s QAPI program, as directed.

9. If clinical, performs patient visits as assigned and completes documentation timely.

10. Promotes the Agency philosophy and administrative policies to ensure quality of care.

11. Cross-trains as the Medical Records Specialist (MRS) as needed.

Job Type: Full-time

Work setting:

• In-person

Application Question(s):

• Do you have medical office skills?

Experience:

• home health: 1 year (Preferred)

Work Location: In person

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