Job description

Job Summary:
Under limited supervision, responsible for providing a variety of activities related to the transportation of patients, guests, and equipment. Actively engages patient population in the waiting room area to ensure a positive and inviting experience. May lead or mentor lower level team members.
Job Duties:

• Creates best care experience when greeting and assisting all patients and visitors entering multiple areas of the hospital and clinics.

• Assists with checking patient’s schedule, answering questions regarding their appointment, and checking paperwork.

• Assists front desk with various duties and register patients in MyChart.

• Safely and securely transports and assists patients to and from clinical, ancillary and support areas via wheelchair/stretcher as requested to include transport of oxygen tanks and any special equipment.

• Ensures wheelchairs are available at each entry in a clean and working condition.

• Accounts for and secures wheelchairs by end of shift and inspects on a daily basis for any needed repairs.

• Assists clinical personnel in transferring patients to/from beds, wheelchairs or stretchers as requested.

• Assists patients in and out of vehicles and escorts or transports to and from the hospital or clinic lobby in a cordial manner and obtains service for the transportation to other locations.

• Supports clerical duties to include answering phones/voice mail, and maintaining various sign out and patient transport logs.

• Performs all other duties as assigned.

Education:
High school diploma or GED is required.
Experience:
Five (5) years related experience is required.
Company Summary:
UT Health San Antonio is one of the country’s leading health sciences universities and is designated as a Hispanic-Serving Institution by the U.S. Department of Education. With missions of teaching, research, patient care and community engagement, its schools of medicine, nursing, dentistry, health professions and graduate biomedical sciences have graduated 39,700 alumni who are leading change, advancing their fields, and renewing hope for patients and their families throughout South Texas and the world. UT Health San Antonio is a 2021 Forbes Best-In-State Employer and is fast becoming known as a place that launches and advances careers.
As an employer, UT Health San Antonio provides:

• An excellent benefits package with lower-cost health insurance options for employees as well as competitive dental and vision plans.

• A defined benefit retirement plan with matching contributions higher than the market average.

• Three to five weeks of paid time off per year, plus sick leave and paid holidays.

• Discounts at UT Health providers and facilities.

Job Type: Full-time

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