Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

National Bank of Arizona is looking for an experienced Client Support Specialist with a talent and passion in maintaining client relationships throughout Arizona at our Gainey/Scottsdale location.

The ideal candidate should have the flexibility to support the Premier and Private Banking groups with an emphasis on providing excellent customer service to the bank’s high net worth clientele.

Ideal candidates will have the skills and experience necessary to:

Coordinates all Premier Wealth Management support activities, special projects, internal controls, including training of new accounts functions, loan processing and serve as the liaison between Premier Wealth Management groups (Premier, Private, and Non-Profit), Branch Administration, Compliance, and other bank departments.

Communicates and consults with existing customers on products and services offered to ensure needs are met.

Completes service requests to include, opening/closing accounts, research, stop payments, wires, transfers, bankcard, online banking, and various other maintenance requests.

Accepts loan applications for underwriting and documentation, and close loans.

Other duties as assigned.

Qualifications:
Requires High School diploma or equivalent and some experience in private/executive banking, including regular client contact, or other directly related experience.

2 years related experience preferred.

Basic knowledge of bank products, procedures, and customer service.

Ability to assist with working loan files and new relationships.

Must be knowledgeable in lending regulations.

Be familiar with common office software and applications.

Must have strong interpersonal, written, and verbal communication skills.

Must be able to work independently, prioritize projects, and follow through on deadlines.
Hours: Monday – Friday, 8:00 A.M. – 5:00 P.M.; Hybrid schedule available after completing training.

Benefits:
Medical + Dental Insurance + Vacation + Profit Sharing – START DAY ONE!

401(k) plan, competitive compensation in line with work experience.

Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within.

Tuition Reimbursement for qualifying employees.

Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.

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