Job description
This position will be based in Austin, TX
Up to 20% travel required
Reporting manager: Vice President – Premium (OVG Corp.)
Company Overview
Oak View Group, “OVG”, is a global advisory, development and investment company within the sports and live entertainment industries. As an international player in new arena development, OVG has partnered with some of the entertainment industries most powerful names such as Live Nation and Ticketmaster to bring an incredible fan experience to venues throughout the U.S. and around the world. OVG’s service offerings include Arena and Stadium Alliance, Consulting, Sponsorships and Partnerships, Venture Capital, Global Facilities and Thought Leadership.
Summary
Oak View Group is seeking a Premium Sales – Sr. Manager, whose primary responsibility will be to drive concert-related revenue through sale of personal suite licenses, club memberships & event-by-event sales for all Oak View Group Owned & Operated Venues. This position will be based in Austin, TX but will work in coordination with the local venue’s sales staff that he/she is responsible for selling.
Responsibilities
- Meet or exceed established monthly and/or yearly revenue goals for contracted revenue, new business, event-by-event sales, and renewals for OVG venues
- Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the organization for OVG venues
- Conduct sales via phone, virtual, email, and in-office meetings/sales center presentations
- Create and maintain proformas to manage contractually obligated income tied to premium seating
- Create printed and digital sales collateral to assist in selling premium seating
- Entertain and nurture relationships with clients and prospects through creative means, e.g., networking events, one-on-one dinners/lunches, prospect sampling at shows, seat visits at shows, etc.
- Work with arena development groups to design premium spaces in future OVG venues
- Perform accurate and skilled deal closing
- Provide high-end service for our premium seating clients, including but not limited to: renewals on an annual basis, collection of payments, receiving executed license agreements, managing day-to-day special requests, etc.
- Submit timely reports to management, including weekly and monthly sales revenue reports
- Assist in managing CRM software for OVG premium seating sales
- Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes
- Create individual business plan with regards to prospecting, lead generation, number of sales calls, establishing sales goals, timeline for meeting goals, etc.
- Maximize relationships with clients to identify new revenue opportunities
- Design, present and execute annual proposals to existing premium clients and referrals
- Negotiate renewals of premium seating and/or premium experience packages for suite and club seating clients within a timeline established by the club
- Create new programs that lead to the generation of referrals from existing book of business
- Other duties as assigned
- Bachelor’s degree in related field or a combination of related education and work experience
- Minimum of 3-5 years of sports, entertainment, and/or sales experience required
- Experience in hiring and managing staff preferred
- Lead with a one “team” mentality that inspires and energizes staff to do their best while feeling supported
- Excellent written and verbal communication skills; ability to tell the arena’s story to energize staff and clients
- Ability to write reports and business correspondence
- Highly organized with good coordinating/project management skills and ability to meet tight deadlines and work in a high-pressure environment
- Ability to analyze problems involving many variables
- Proficient in MS Office with Salesforce or similar CRM experience - Ticketmaster platform experience preferred
- High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum
- Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
- Competitive, self-motivated and creative-thinking skills and a team-first attitude
- Ability to work flexible hours including evenings, weekends, and holidays
Oak View Group provides a benefit package that includes competitive salary with commission and/or bonus potential, individual and family health insurance, and 401K savings program. OVG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.
EEO Statement:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
DEI Statement:
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Updated Vaccination Statement as of 3/17/2022:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
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