The full-time Direct Supervision Escort (DSE) Supervisor is responsible for providing the day-to-day supervision of the staff that provide the direct supervision and monitoring services for the clients in the community. These clients are on a community-based direct supervision program for clients located throughout the state of Wisconsin on Supervised Release (SR). Responsibilities include: recruiting, hiring, training, mentoring, reporting, and overall personnel management.

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  Oversees the day to day supervision, monitoring, and ensuring services of staff.
• Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
• Accomplishes outcomes by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing systematic changes, enforces policies and procedures.
• Ensures proper organization, handling and maintenance of client/program/employee and business records.
• Manages programmatic operations to ensure service delivery, continuity, as well as achievement of contract goals and compliance.
• Ensures accurate service information is provided to administration for billing processing.
• Provides oversight, supervision, coverage, and DOC approved training to all staff assigned to the DSE contract.
• Ensures that all programming and service delivery is conducted using evidence based approaches (i.e. Trauma-Informed Care, Motivational Interviewing, Cognitive-Behavioral Skill Building, etc.).
• Occasional on-call duties for emergencies
• Other duties as assigned.

Education & Work Experience:

• High School Diploma required; Associates or Bachelors Degree in Human Services or Criminal Justice preferred.
• Minimum of 2 years of experience providing services to:
  • Individuals who have committed sexual offenses; OR
  • Individuals in the criminal justice system; OR
  • Individuals with serious and persistent mental illness; OR
  • Individuals who have developmental disabilities.
• Minimum of 2 years of experience supervising, or leading and managing staff, preferably in multiple cities or locations.
• Two years experience in scheduling escort and/or transportation services.
• One year experience working cooperatively with other disciplinary agencies.
• Completion of cultural awareness or cultural sensitivity training.

• Valid Wisconsin drivers license, good driving record and proof of insurance.
• Ability to travel statewide frequently.
• Knowledge of the complex issues related to managing high risk clients in the community, including assessments, treatments, and safety/security issues related to servicing correctional clients.
• Strong desire and ability to work with the identified population and effectively communicate and collaborate with multiple agencies and community partners as required.
• Exemplary communication and interpersonal skills.
• Demonstrated initiative and flexibility.
• Strong general business acumen.
• Demonstrated supervisory skills including hiring, training, coaching, mentoring, evaluating, problem resolution and discipline.
• Ability to establish, maintain, and coordinate effective working relationships will all levels of staff, clients, other agencies, provider groups and the general public.
• Evidence of excellent organizational and time management abilities.
• Strong attention to detail.
• Proficiency in the use of automated computer systems and Microsoft Office software programs.
• Ability to maintain the utmost confidentiality of all agency information.
• Self-motivated; ability to work with minimal supervision.
• Demonstrated understanding and sensitivity to interactions with individuals from diverse backgrounds and cultures.
• Ability to exercise sound decisions and judgment.

Equal Opportunity Employer/Affirmative Action

ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age, race, religion, color, sex, national origin or ancestry, disability or association with a person with a disability, arrest or conviction record, sexual orientation, marital status or pregnancy, political belief, or affiliation, military participation, or use or non use of lawful products off the employer’s premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis of race, color, national origin or ancestry, age, sex, disability or association with a person with a disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion, political beliefs or affiliation. This policy covers eligibility for the access to service delivery, and treatment in all of our programs and activities.

As a Federal Contractor, ACS supports Section 503 of the Rehabilitation Act of 1973 which prohibits discrimination of qualified individuals with disabilities, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 which prohibits discrimination of covered veterans; and requires affirmative action in all personnel practices for qualified individuals with disabilities and for covered veterans.

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