Program Supervisor

Full Time
Plainview, NY 11803
Posted
Job description

JOB DEFINITION:

  • The Project Manager assumes overall daily responsibility for the oversight of the Net Deficit and TCM program within the Health Home program. In addition, the Program Supervisor will ensure compliance with the Health Home Plus requirements.

DUTIES AND RESPONSIBILITIES:

  • Organize and supervise the net deficit and targeted care coordination teams that provide services to clients, organize, and approve staff schedules
  • 2. Ensure that staff complete all necessary case notes and written reports in a timely manner and ensure accuracy.
  • 3. Provide staff with consistent and supportive direct supervision to ensure the delivery of quality care management services and to support continued professional growth.
  • Responsible for data management analyses of information to support operational needs and discern trends
  • Resolve issues based upon client complaints, provider concerns and/or data trends
  • Provide for the development/documentation /review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes
  • Manage staff in accordance with established policies and procedures and time frames
  • Manage, document, and follow up on client incidents
  • Ensure that clients have input into the services they receive and that their rights are upheld.
  • Ensure that program staff adhere to and execute assigned job duties and responsibilities
  • Provide and/or participates in supervision and training as scheduled
  • Provide direct care services to select clients to provide outreach, assessment, care planning, care coordination, crisis intervention as needed
  • Provide after and off-hour client emergency intervention as needed on 24 hours a day, 7 days a week basis
  • Support the use of data in clinical supervision to inform decision-making
  • Identify and implement quality improvement trainings and activities as part of professional development goals
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in a health profession from a program approved by the New York State Department of Education required. Master’s Degree in a related health field and licensures and/or certifications preferred.
  • A minimum of two (2) to four (4) years of experience working with seriously mentally ill or high risk high need populations.
  • Ability to coordinate responsibilities, excellent organizational and time management skills required.
  • Working knowledge of computer software and electronic health record systems.
  • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
  • Demonstrated competency in development and implementation of the interdisciplinary planning process.
  • Excellent interpersonal skills required.
  • You must have the ability and willingness to travel regularly, in some instances to find potential clients or travel with existing clients in Agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tristate (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver’s license on file with CNGCS’ Human Resources, be designated, and remain in good standing as a CNGCS authorized driver.

BENEFITS

  • We offer an attractive and competitive benefits package.

_____________________________________________________________________

If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

______________________________________________________________________

  • Central Nassau Guidance & Counseling Services, Inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
  • Awarded Newsday Top Long Island Work Places 2020 & 2021
  • Our culture thrives by embracing diversity and rewarding innovative ideas.
  • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
  • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of Central Nassau Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Central Nassau Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.

Job Type: Full-time

Pay: From $58,500.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Plainview, NY 11803: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • serious mental illness or high risk & need populations work: 2 years (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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