Job description

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
Komatsu Longview Operations is seeking a recent engineering graduate to fill our Quality Engineer role focused on the drill line of products. This is an on-site position in Longview, Texas.
Major Responsibilities
1) This position requires a commitment to working safe and advocating for safety in all aspects of work areas.

2) Partner with manufacturing operations and technical services to decrease lead times and cost while simultaneously improving quality, customer satisfaction, and brand credibility.

3) Partner with performance leader and human resources to support learning and development activities pertaining to individual, department and location needs.

4) Develop and oversee initiatives to reduce the cost of quality defined as the summation of scrap, rework, and warranty as a percentage of total sales.

5) Initiate, recommend and manage process improvement changes with various departments.

6) Provide support to manufacturing operations in the investigation of problems identified during normal production or after the sale of the product. Recommend and coordinate improvement projects to prevent recurrence of the identified problems.

7) Improve quality by building process control and standardization into product planning, development, and manufacturing.
Key Job Responsibilities
1) Develop, create, revise and maintain appropriate quality documentation including procedures, work instructions, manufacturing process plans and inspection & test plans to support manufacturing and assembly of equipment. Create documentation to serve as objective evidence of completed work.

2) Perform internal process, work station, and safety audits; work with Quality Control Supervisors and other departmental staff to improve the strength of the quality system in the manufacturing operations.

3) Monitor the cost of quality on a monthly basis. Complete a comparison analysis to plan and report on variances.

4) Partner with quality control and manufacturing to ensure adequate measuring systems are in place to provide for verification and validation of products.

5) Perform non-conformance and root cause analysis as a member of a cross-functional team, Including continuous improvement activity and Kaizen events.

6) Complete corrective action investigations for all non-conformance issues determined to be repetitive or of significant risk, as determined by the Quality Manager or Sr. Quality Manager. Work cross-functionally to institute containment actions, short-term and long-term resolutions that prevent reoccurrence.

7) Serve as the liaison between quality and operations management; advise and act as subject matter expert to manufacturing leaders and support staff. Partner with Manufacturing engineers on engineering changes and customer support including Juhin process.
Qualifications/Requirements
1) Education and/or Experience – Bachelor’s in engineering (2 years of experience or more is preferred), bachelor’s degree or technical discipline with associates degree plus a minimum of six years of job experience in one or more of the following areas: Quality engineering (QE), Quality Management System management or development, supplier quality engineering (SQE), quality auditing, cost of quality management, production quality support, quality training, inspection & test management/planning. Alternatively, certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE).

2) Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

3) Mathematical Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

4) Quality Management & Leadership – Understand the philosophies and foundations of quality, its leadership principles and techniques, and proven communication skills.

5) Quality Management System – Understand development of the quality management system (QMS) including, its design and documentation, standards and guidelines, quality training and auditing, and the cost of quality (COQ).

6) Design of products; processes, and services – Understand classification of characteristics, verification and validation, and reliability and maintainability. Including, the ability to review and understand drawings/blueprints and have familiarity with measuring systems.

7) Product & Process Control – Ability to apply critical skills required to implement effective product and process control, including acceptance sampling, material control, metrology, and measurement system analysis.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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