Quality Manager is responsible for the Quality programs, systems, processes and procedures and that the performance and quality of services conform to established regulatory and accreditation requirements within the assigned laboratory or geographic region. The Quality Manager leads the internal and external audit program and resolution of audit and inspection findings; manages the internal and external proficiency testing program, manages the nonconforming event program, and facilitates continuous improvement. Oversees compliance with CLIA, CAP, ISO 15189 and other regulatory and accreditation requirements.

Pay Range: $100,000 - $115,000 annually

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Education and Qualification(s)

• BA/BS degree in Biology, Chemistry, Medical Technology, or other related science, 5+ years in Quality Assurance and/or Quality Management
• 2 years of People Leadership Operations experience, preferred.

Important and Relevant information:

• This Quality Professional will regionally travel at least 25% as needed in support of the Quality Programs. May also involve overnight travel as needed.

What to Expect:

• Supervises three (3) Quality Analysts
• Communicates a shared vision to reach current and future goals
• Promotes a culture of quality
• Ensures team members are connected to the value they bring
• Creates an environment for ongoing learning and development
• Provides and ensures training for Labcorp quality policies and procedures
• Models collaboration that creates an inclusive and trusted environment
• Partners with laboratory leadership to develop quality goals and objectives
• Helps in execution of these goals
• Serves as a liaison between external regulatory agencies and laboratories
• Seeks better ways to achieve our mission
• Facilitates process improvement activities
• Monitors outcomes of root cause analysis, corrective action and effectiveness checks
• Helps in the interpretation and application of regulatory requirements
• Adapts in challenging times and learns from setbacks
• Maintains a contemporary knowledge of current industry trends, standards and methodologies as it relates to quality management systems
• Produces quality results with a sense of urgency
• Ensures all laboratories within the assigned area(s) maintain current federal, state and local licensure and accreditations, as applicable
• Formulates responses to accreditation and regulatory citations, nonconforming events and complaints
• Provides guidance for laboratories in implementing policies with respect to regulatory and accreditation requirements
• Maintains and coordinates communications between laboratories in the assigned area(s), provides assistance where indicated on quality related issues
• Executes with discipline to achieve the goal
• Collects summary data for management reports regarding quality indicators, internal and external audit outcomes, and complaints
• Audits laboratories to identify quality issues, nonconformities and opportunities for improvement
• Other job duties, as is applicable
• Provides excellent communication with Divisional Associate Quality Director

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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