Radio System Zone Technician(SLMR-2023-18669)

Bowhead seeks a Radio System Zone Technician in the Quantico, VA area familiar with Land and Mobile Radio systems

• Maintain, program and operate the Motorola Trunked Radio Network in the National Capital
  Region (NCR) and LMR system deployed in the Washington, D.C. Metropolitan area. This
  includes Motorola G Series Equipment, MCC 7500 dispatch consoles, Motorola Key
  Management Facilities (KMF), and Motorola subscriber equipment and Motorola base stations.
• Provide monitoring and maintenance for the Motorola Trunked Radio Network infrastructure and
  associated network equipment located in the system operations and control center (SYSOC) in
  the ERF Building at Quantico, VA.
• Provide installation, maintenance, troubleshooting and repair of connectivity equipment for the
  NCR Motorola Trunked Radio Network and monitor the system for outages, initiate repair
  services, and provide notification of system of outages.
• Monitor the system for outages, initiate repair services, and provide notification of system of
  outages.
• Provide subscriber programming services to Motorola Trunked Radio Network users when
  requested and maintain the NCR Zone baseline code plug for all supported subscriber devices.
• Provide Motorola Network Management Terminal (NMT) database services to stakeholder
  agencies when requested and provide MCC 7500 console database management services.
• Coordinate SYSOC Activities to include scheduling, software/hardware updates, policy and
  procedure development, information assurance activities, prioritization/planning, weekly system
  database backups and weekly reporting.
• Maintain Active Directory Management - activation, account creation, policy permission settings,
  deactivation, password resets, and user support for all user accounts.
• Maintain and manage Unified Event Manager (UEM), Unified Network Configurator (UNC),
  Provisioning Manager, Affiliation Manager, and Zone Watch.
• Provide network monitoring and troubleshooting of systems; analyze system health, Regional
  Network Manager (RNM) Applications, and connectivity, as well as Network Maintenance to
  include Shared User Management System (SUMS) updates, file configuration, and database
  backups.
• Provide Service Area Technician - all site maintenance and repairs; system level troubleshooting,
  replacement of faulty components, including generator maintenance coordinator, circuit
  restoration, inventory maintenance, return tracking materials, and vendor escorts.
• Provide Engineering Liaison - coordinates engineering efforts for new site and console additions;
  and may assist with site surveys as needed.

• Education – Preferred a degree in information systems, electronics theory, or the equivalent combination
  of education, technical certifications, and training.
  Experience –Requires minimum 5 to 7 years of related experience. Preferred experience working with
  Motorola radio subscriber radios and equipment

• TS Clearance

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top Secret level. US Citizenship is a requirement for Top Secret clearance at this location.

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