Job description

We are looking for an accomplished and driven Sample Receiving Assistant to join our growing team!

ESSENTIAL FUNCTIONS:

· Physically receive all samples sent to Certified Laboratories via internal and external couriers and/or by clients.

· Review the Sample Receipt report for discrepancy errors and make the necessary corrections to the entered sample.

· Interact with clients and/or other internal laboratories with any sample inquiries.

· Validate the entered analysis results to ensure accuracy of transcription.

· Perform clerical review of entries- ensure any mistakes are corrected.

· Provide clients support when making requested changes to Certificates of Analysis. Maintain a record of the client requested changes.

· Maintain customer records by updating account information and ensure all information is accurate including assigned test analysis quotes.

· Build and maintain productive collaborative relationships within the department and across the organization to effectively support the customer.

· Prioritize daily assignments, workload, plan, and organize to keep a smooth and accurate workflow.

· Work independently while understanding the necessity for communicating and coordinating work efforts with other departments.

· Provide other general office support as needed and requested.

· Collaborate with technical leadership to ensure the correct method, specification and dilutions are logged.

· Make suggestions for when new products/grades and specifications should be created to expedite logging.

· Responsible for the shipping of packages while using proper procedures for the packaging of samples, supplies and documents.

· Other duties as required.

Requirements

POSITION REQUIREMENTS:

· High School degree; Bachelor’s degree preferred.

· Minimum three years’ experience in relevant field including in both numeric and alpha data entry.

· Must be able to lift samples that weigh 10-40 pounds.

· Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Active listening – giving full attention to what other people are saying, taking time to understand the points and asking questions.

· Excellent computer skills

· Experience working in a productive environment, handling large volumes of work accurately and within established timelines.

· Excellent organizational skills - ability to use your time, energy, resources, etc. in an effective manner.

· Time management – one’s own time and the time of others.

· Training – teaching and guiding others how to complete a process from beginning to end.

· Strong relevant qualitative and quantitative skills.

· Good communication skills – speaking, reading, writing and listening.

· Must be able to adapt to a fast-paced environment.

We value our employees as they are the key to our success. Our commitment to your success is enhanced by a competitive salary with an extensive benefits package. We work to maintain a progressive and collaborative work environment where we empower people and provide them with opportunities to develop their long-term career.

Certified Group is one of the largest and independent laboratories in the nation and is located in California, Illinois, New York, Virginia, and Texas. Each of our laboratories has its own area of expertise and is acknowledged as a leader in the field of food, cosmetics, and nutraceuticals safety and analysis.

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What are your salary requirements for this role?
• Briefly explain your experience with Data Entry/Receiving Samples?

Education:

• High school or equivalent (Required)

Work Location: In person

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