SUMMARY

The Receptionist will be responsible for welcoming, assisting and directing all visitors in a timely and professional manner.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Greets all visitors in a professional and courteous manner, and maintain visitors log
• Ensure the professional appearance of the front lobby directing the flow of traffic
• Answers calls timely and professionally in a courteous manner to ensure calls are directed and/or escalated to the appropriate department.
• Manage meeting room availabilities and process meeting room requests for external meeting set-up
• Ensure the Board Rooms are clean and equipped at all times
• Ensure daily overnight packages are sent out each day
• Making and sending out name badges for employees
• Assist with sending UPS packages and reset UPS accounts for internal users
• Handle all building maintenance requests/complaints
• Receiving and delegating incoming shipments
• Maintain supplies for US Mail and UPS
• Update Employee Phone Directory (this includes the badge numbers & garage/dock access)
• Escort supply vendors from shipping dock to our floors (Canteen, Iron Mountain, Office Depot, UPS/FedEx)
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

Successful Competency Factors:

Supervisory Responsibilities:

Budgetary Responsibilities:

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

I have received and understand the Essential Duties, Responsibilities and Physical Requirements of my Job Description:

Employee Signature Date

Print Name

Supervisor Signature Date

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Knowledge using Microsoft Office Suite
• Detail oriented, skilled at multi-tasking and time management
• Ability to anticipate needs and prioritize workload
• 3-5 years previous receptionist experience