Job description

Job Description

The Role

We are rapidly expanding our operation across all functional areas to assist in the research and development as well as the commercialization of new products for the U.S. market.

The Receptionist manages the flow of visitors, calls, incoming mail, and deliveries at the company’s US Headquarters, handling all interactions in a manner that upholds and promotes the company’s positive professional reputation. The incumbent also provides a range of administrative support and assists in developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.:

The ideal candidate would be responsible for receiving visitors and answers the main telephone line.

Essential Duties and Responsibilities:

• Warmly greets and welcomes all persons entering the reception area, including employees. As the critical “first face” of the company, fosters a positive first impression for job candidates, suppliers, and other visitors.
• Screens visitors to verify they have made appointments and resolves situations politely and professionally if they haven’t.
• Maintains knowledge of the whereabouts of key personnel in order to facilitate getting visitors swiftly to their appropriate destinations.
• Answers required correspondences in a warm, professional manner. Provides information to callers and/or transfers calls as needed.
• Receives and sorts mail and deliveries.
• Provides direction to various vendors (e.g., Iron Mountain/Shred It, Quill, JURA, etc .) when making pickups.
• Ensures the reception area is equipped with required office supplies and that it presents a professional appearance at all times. Provides a weekly supply order to manager (office services).
• Helps with all food deliveries and sets up as needed.
• Provides general clerical and administrative support. Specifically, supports HR with projects, Accounting with vouchers, and provides a range of support on other ad hoc assignments for various business areas which may include preparing letters and documents, scheduling appointments/meetings, etc.

Requirements:

• Must be available to work M-F 8am – 4pm
• 1-2 years’ experience in customer service, reception, or administration
• Possess the ability to:

o effectively interact with individuals at all levels of the organization and provide good customer service

o multi-task and prioritize effectively

• Ability to maintain strict confidentiality
• Must have experience using Microsoft Office modules (Outlook, Word, Excel, PowerPoint)

Job Types: Full-time, Contract

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Princeton, NJ 08540: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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