Receptionist/Customer Service Rep.
Job description
Responsibilities include and not limited to:
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Greet and welcome guests and customers
- Answer, screen and forward incoming phone calls and emails
- Responding to and resolving customer issues, questions, and product inquiries such as product specification, pricing and services
- Collaborate with production and shipping to expedite and follow up with orders and facilitate shipments
- Order entry of product orders into database
- Ad hoc administrative tasks as needed
Proven work experience as a Receptionist and Customer Service Rep- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational and detail orientation skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- 1 Year experience in a manufacturing environment – preferred not required
We invite you to check out our LinkedIn in page at https://www.linkedin.com/company/the-vmc-group/
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