Job description

COMPANY OVERVIEW

We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.

THE ROLE

The Receptionist is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities.

ESSENTIAL JOB DUTIES

- Serve Agency as receptionist

- Completes accounting functions of balancing & deposits

- Provide assistance to staff as needed

- Assist on Special Projects

- Process Payments

- Process company correspondence as directed, including checking company websites on a weekly basis

- Determine distribution of returned premium checks received from company

- Assist agency with retention

- Participate with producers in a prospect and client call program when requested

- Will comply with agency policies and workflows

SKILLS

· Highly professional with unquestionable integrity and moral character

· Attention to detail

· Ability to communicate effectively across a diverse organization and client base

· Ability to prioritize, be flexible, respond to change environments

· Strong listener and works well with people

· Ability to work in a fast-paced environment

· Service oriented and self motivated

PERKS OF JOINING TOWN & COUNTRY INSURANCE

· Five day work week

· Competitive pay and benefit package

· Professional and friendly co-workers

· Generous paid time off

· 401(k) matching

· Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees and customers are required to wear a mask when entering our facilities if not vaccinated, common surfaces are sanitized regularly, etc.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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