Regional Operations Director

Full Time
Clarks Summit, PA
Posted
Job description
CareGivers America, a Modivcare Personal Care Service, is a regional provider of Non-Medical Home Care, Home Health and Private Duty Nursing services. We have 21 offices in Pennsylvania, serving 30+ counties and we are continuing to grow.

The Regional Operations Director is a vital role that provides oversight and support to all division/regional Managers within a specified geographic area, and is ultimately responsible for the success of those divisions in all aspects of operations, including compliance, financial oversight, business growth/direction, and human resources.

JOB RESPONSIBILITIES

Compliance:
  • Must be competent and knowledgeable of all applicable home care / home health regulations, labor laws, and company policies in order to properly direct Managers and support staff.
  • Assist Managers, as needed, with audits/reviews/surveys
Financial Oversight:
  • Drive optimal financial performance through oversight of operations,
  • Track and ensure adherence to budgeted revenue and net income goals for each division/office Assist in developing yearly budget for each division/ office Identify and implement cost-saving opportunities with management approval
Business Direction/Growth:
  • Utilize entrepreneurial skills to network and encourage community engagement Develop and encourage teamwork, professionalism, and organization in order to grow the company's territories
  • Assist in opening new offices, acquisitions, and other avenues to expand coverage area
  • Direct efforts to improve efficiencies through implementation of advanced technology
  • Track and ensure hiring activities in each office to ensure availability of staff to support growth
  • Ensure Managers are engaging in all appropriate marketing avenues
REPORTING EXPECTATIONS

  • Share all pertinent data with Management, as appropriate
  • Complete Weekly Status Report for Management, highlighting:
  • Review the Report Cards and Income Statements with budget comparisons monthly with Managers
  • Conduct semi-annual on-site Manager meetings to review data and discuss overall business direction
OTHER REQUIREMENTS

  • Be available via phone after office hours, on weekends, and holidays for emergencies, troubleshooting, and providing assistance to Managers
  • Attend staff meetings as needed Complete expense reports per company policy
  • Provide suggestions regarding improvements in efficiency and growth of the business
  • Must be able to lead by example and to manage staff effectively
  • Must be willing to travel within territory and, as needed, to the company's headquarters
QUALIFICATIONS

  • Minimum of a Bachelor's Degree in business, finance, healthcare or a related field
  • Minimum 10 years of management experience in the healthcare industry, previous home health care experience required
  • Verifiable experience with goal achievement and advancement
  • Employee relations skills
  • Effective communication skills to represent the organization professionally in networking and marketing activities
  • Internally driven to grow and advance the business and the industry at large
CareGivers America is dedicated to a policy of non-discrimination in employment and delivery of services. CareGivers America employs personnel and provides services to consumers without regard to race, color, age, gender, religious creed, ancestry, national origin, sexual orientation, disability (mental or physical), marital status, communicable disease, or any other legally protected state or federal status.

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