Job description
Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products.
In this position, the successful candidate will perform the following job responsibilities:
- Act as the primary inside sales and customer service point of contact for all assigned dealers.
- Receive, analyze, interpret, and service customer's inquiries, correspondence, and telephone calls varying broadly in nature and scope.
- Delegate order entry issues to assigned Order Entry Support Representative.
- Ensure that our dealers get order acknowledgements, advisement of order changes, shipping and delivery dates, price changes, terms of sale or other conditions in accordance with policies or other changes.
- Attract, establish, and land residential and commercial dealer business volume in assigned territories.
- Implement proactive sales, marketing and service programs with the intent of soliciting additional sales and to build business rapprt.
- Work closely with field sales personnel and DC Managers in order to maximize overall growth of the territory.
- Other duties as assigned.
Job Requirements:
- A high school degree is required, college degree preferred.
- Internal applicants must have been in their current position for a minimum of 18 months or seek prior approval from their supervisor.
- Basic computer skills are required with a familiarity of Microsoft Office Products.
- Periodic overnight travel is required.
Please visit our website at
Job Snapshot
Employee Type
Full-TimeLocation
Troy, OH (Onsite)Job Type
Admin - Clerical, Other, SalesExperience
Not SpecifiedDate Posted
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