Job description
Position Summary:
The Patient Registration Coordinator has the responsibility for greeting and attending to patients on the phone and in person; coordinates and organizes appointments to facilitate the efficient running of the office.
Essential Functions:
- Greet patients utilizing professionalism and quality customer service
- Register new patients per protocol, assisting in form and documentation completion, as needed; inform of Tampa Family Health Centers (TFHC) policies and procedures
- Schedule patient appointments; reschedule appointments
- Obtain proof of insurance and ensure they are scanned into dental record
- Verify and update patient information in the electronic health record
- Adhere to all TFHC, accreditation agency, HIPAA, State and Local rules and regulations
- Answer and manage all incoming calls
- Confirm appointments and recalls, per protocol
- Collect and document payments received from patients at time of treatment
- Inform answering service when dental office is on/off-line; forward answering messages to appropriate staff
General Duties:
- Support the Mission, Vision and Values of TFHC
- Perform all duties and tasks efficiently and effectively, as assigned
- Maintain appointment logs
- Other duties, as assigned
Knowledge and Experience:
- Ability to navigate and enter data into an electronic health record
- Strong communication skills, both written and oral
- Proficient computer skills in Microsoft products such as Word, Excel, Outlook; ability to learn and utilize healthcare related software
- Outstanding customer service skills
Education, Certification Training and License:
- High School Diploma/GED
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.