Job description
Company Overview:
Job Description: The Remote Administrative Support role is part of the Genex Service Center group. This is a fast-growing team reporting to a Senior Manager of Operations. This role:
Qualifications:
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description:
This is a remote position with a Monday-Friday schedule, 9am to 6pm.
Pay: $18/hour
Start Date: August 22nd or earlier
Perks: Full and comprehensive benefits, 24 days of paid vacation per year, tuition reimbursement, company laptop
Job Description: The Remote Administrative Support role is part of the Genex Service Center group. This is a fast-growing team reporting to a Senior Manager of Operations. This role:
- Provides administrative support services and supervision of their team
- Ensures that all received referrals and files delivered from our clients are addressed in Genex’s portal by the members within our team
- Maintains availability for any questions their team members may have
- Ensures that all emails sent to uradmin@genexservices.com are handled in a timely manner
- Screens information received to ensure clarity and completeness
- Maintains current knowledge and skills relative to procedure changes, software or workflow updates, and regulation additions or modifications
- Responds to phone and electronic communications from UR stakeholders
- Ensures that all requests for authorization are entered into Genex’ software on a same day basis
- Makes sure all new members are properly trained at their position
- Reaches out to the Client, Clinical staff, and Provider offices regarding any issues or concerns that arise
- Performs quality assurance for their team’s work
- Maintain statistics regarding their team’s performance
- Administrator for Genex’s “Clinical Help Desk” Project
- Works closely with Genex Client Services Group to make sure that our clients receive the best service possible
- Reconciles the workload that Genex receives daily
- All other job related tasks that are assigned to them by the Production Manager or the Director of Operations
Qualifications:
- High School Diploma or equivalent
- Must be proficient in Microsoft Office especially Word and Excel.
- Typing skills required.
- Must have good communication skills and be able to collaborate effectively with others.
- Prior office experience preferred.
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