POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

This position has responsibility for providing case management primarily to newly arriving refugee and immigrant families, including providing initial resettlement services, ongoing cultural adjustment support, orientations, and referrals. The Resettlement Specialist will work closely with community organizations, churches, landlords, and service providers to promote successful community integration.

Compensation: $18 - $19 DOE

ESSENTIAL FUNCTIONS:

• Ensure provision of timely and appropriate services to newly arriving refugee families during their first 90 days post-arrival in accordance with program guidelines.
• Prepare housing for refugee clients prior to their arrival in the U.S.
• Provide initial and on-going orientations to life in the United States
• Ensure that clients promptly receive health screenings, enroll in public aid benefits, receive necessary documentation, secure internet access, obtain clothing & household items, and are enrolled in English classes
• Conduct home visits and assessments with refugee families
• Ensure continued provision of appropriate services to immigrant families following their initial resettlement
• Maintain timely and accurate client files, case notes, and reporting records
• Manage details and arrangements necessary for newly arrived refugee cases to ensure proper resettlement
• Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the client’s service plan
• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

• Highly self-motivated with strong follow-through and ability to work independently
• Adaptable and comfortable working in a fast-paced environment
• Strong organizational skills and ability to maintain detailed, accurate records
• Cross-cultural experience and/or knowledge of the refugee/immigrant experience
• Direct-service experience with vulnerable populations preferred
• Excellent communication skills with people of varying English levels
• Comfortable working in a team environment

REQUIREMENTS:

• Personal Christian faith and a heart for service to vulnerable people
• Committed to the mission, vision, and values of World Relief
• Bachelor’s degree or one year experience working in an office environment similar to social services
• MS Office skills proficiency
• Valid driver’s license, and ability/willingness to drive 15-passenger van required
• Ability to work a flexible schedule including occasional early mornings, evenings, and/or weekends

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Flexible work schedule and remote work days based on client needs

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.