Job description
QA Specialist
A Great Opportunity
At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in our residential homes. Apply today and make a difference in the lives of the individuals we serve!
Responsibilities may include:
At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in our residential homes. Apply today and make a difference in the lives of the individuals we serve!
Responsibilities may include:
- Implement, and oversee Quality Assurance processes for residential services according to company needs.
- Facilitate and lead QA Committee meetings and audits for residential services.
- Monitor continuity between the Individual Service Plan (ISP) and service delivery.
- Conduct investigations including but not limited to allegations of abuse, neglect, misappropriation and any death of an individual served, as assigned.
- Gather, manage, and analyze data and identify trends to improve training and services.
- Conduct internal audits in homes and ensure appropriate measures are put in place to correct any deficiencies.
- Advise management with the development, implementation, review, and approval of all plans of correction, as applicable.
- Monitor risk management and ensure implementation of corrective measures.
- Investigate deviations and provide insight to improve quality and efficiency, to ensure compliance.
- Travel expected to all residential sites in region.
Requirements for this position include:
- Four-year degree in social services or related field (extensive experience in the field of developmental disabilities may substitute for degree)
- One year of experience in the field of developmental disabilities.
- Strong customer service and communication skills.
- Displays strong communication skills and possess excellent decision-making and time-management skills.
What ViaQuest can offer you:
- Paid training.
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
- Employee discount program.
- Paid-time off.
- Mileage reimbursement.
- Employee referral bonus program.
About ViaQuest Residential Services
To learn more about ViaQuest Residential Services please visit
http://www.viaquestinc.com/specialized-services/residential-services/
From Our Employees To You
http://careers.viaquestinc.com/viaquest-culture-of-choice/
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
https://www.viaquestinc.com/contact/external-referral-program/
Do you have questions?
Email us at Careers@ViaQuestInc.com
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