Company Overview

Headquartered in Houston, TX, Arcxis offers a full range of inspection, design, engineering, and quality assurance services, primarily to residential homebuilders throughout Texas, the Upper Midwest, and the Southeast. In 2020, Arcxis acquired Ei Companies, Las Vegas, NV based award-winning provider of energy inspections, engineering and risk management services largely to single- and multi-family homebuilders, architects and insurance companies across the Western United States. As a combined company, Arcxis and Ei is now the largest comprehensive provider of third-party engineering; HVAC design; and energy, quality and construction inspection services nationwide with presence in 16 states reaching from the Atlantic to the Pacific. We are the single source solution in the residential construction industry with a culture of partnering to help our customers reduce risk, cost, and time in construction, and the leading HERS rater and Energy Star provider in the nation.

Arcxis is a 700-person private company, backed by a leading investment firm dedicated to investing in our people, technology and infrastructure. Our employees are located around the country in each market to best serve the needs of our customers.

The Builder Integration Coordinator’s primary responsibility is to be the connection between clients, potential clients, and Inspectors to ensure proper scheduling for various visits our company performs.

Position Overview

We are looking for a Integration Coordinator to expand our dynamic team. This position will augment our Builder Integration in our Eagan, MN office. A good candidate would have prior experience working in - and be comfortable with - databases (internal and external) and Microsoft Office (Word, Excel, Outlook) in a fast-paced environment. A perfect candidate would also have some exposure to the residential building trades and their terminologies, especially framing, foundations, or IRC (International Residential Code) inspections.

Qualifications

Previous Administrative experience preferred in that a series of processes, often interrupted by higher priority tasks, must be completed every day. This demands an ability to plan ahead and organize your day, concentrating on correctly entering data in an expeditious manner, but also able to quickly “shift mental gears” to handle phone calls or other interruptions and still pick back up where the prior process was parked. Some of the skills necessary to be successful at this would be:

• Self-motivation
• Great time management skills
• Tireless attention to detail
• Writing/grammar/communications skills appropriate to a professional workplace
• Pride in workmanship and strong work ethic
• Team player mentality
• “Type A” personality tempered with a highly developed sense of humor and a positive attitude!

Desired Office Skills (demonstrate intermediate to advanced ability in):

• Windows 10 Pro (folder/file navigation within a computer, multiple servers, and shared drive)
• Excel (file management, cell/text formatting, table sorting/filtering, basic suite of formulas with ability to duplicate them across cells, copying/pasting data between spreadsheets, ability to at least execute macros)
• Word (file management, template renaming, text formatting, field data entry, copy/paste)
• Outlook (email and folder management within personal and email group settings, sorting/searching, attaching/detaching files and images, contact list management, calendar management)
• Adobe (creating pdf files from non-Adobe files, merging/unmerging groups of files)
• Ability to manage over 700 transactions a day, split between the scheduling team.
• Excellent attention to detail is a must.

Primary Responsibilities:

• Analyze and monitor information from the operation software of the client(s) daily.
• Answer company-wide incoming calls and emails. (HIGH CALL VOLUME – MULTIPLE PHONE LINES)
• Effectively onboarding clients, scheduling visits or engineering work while following procedure.
• Monitor client construction schedules regularly (daily, weekly, or monthly depending on client) in order to schedule data collection visits accordingly for every home in the schedule.
• Proactively communicate with clients and coworkers regarding any issues with a home in an attempt to discover opportunities and maximize our customer service experience.
• Reach out to clients to confirm correct date for inspections needed and other information that may be needed.
• Help management stay in touch with builders regarding missing and/or needed information (accounting, contracts, etc.)
• Other duties as assigned.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance