Job description

Goldco is seeking a reliable, and extremely driven individual to join our team in our Calabasas, CA office (this is an on-site role). This person will directly support our Sales Administration Manager and sales team, and must be able to effectively communicate between management and other departments within the firm. This role requires extremely high attention to detail with little room for error- experience with data entry would be an advantage. Duties are expected to be completed accurately and delivered with high quality, integrity and in a timely manner. We are a tight-knit team and we are looking for a long-term team member; someone looking for a career and not just a job.

Please read the description below carefully, before applying.

***This is an in-office role in Calabasas, CA. Must be able to reliably commute to the office daily***

Day-to-Day Responsibilities:

• Inbound/Outbound calls (est. 10-20 per day)
• Track and approve orders, accounts and progress (80-100 per day)
• Compile reports on performance metrics for management
• Heavy data entry and analysis
• Schedule follow up calls for Customer Relations and Account Executives
• Communicate with customers via phone and email
• Coordinate timecard adjustments and approval for Sales team

Position Requirements:

• Able to work independently and coordinate with others when needed
• Calm demeanor; able to handle occasional pressure with ease
• Possess excellent oral and written communication skills
• Be personable, customer service-oriented, and respectful at all times
• Able to establish rapport with customers; comfortable on the phone
• Maintain a positive "whatever it takes" attitude
• Consistent attendance, must be punctual and reliable
• High attention to detail with speed and accuracy in daily operations
• Be flexible in daily assignments; multi-task with ease
• Be highly organized; able to set priorities and meet deadlines
• Follow tasks through to completion
• Excellent computer skills; basic knowledge of Microsoft Word and Excel
• Experience with SalesForce a plus
• Reliable/private home internet connection

Perks/Benefits:

• Health benefits and 401k available after 90 days
• Accrued paid time off; paid holidays.
• Friendly office culture and atmosphere. Coffee bar, snacks, office lunches/outings.
• Access to company suite at Crypto.com Arena
• Potential for advancement for the right candidate!

Physical Demands:

• Must be able to remain in a stationary position at least 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to effectively communicate with co-workers, vendors and other third-parties.

***This is an in-office role in Calabasas, CA. Must be able to reliably commute to the office daily***

Hours of operation are Monday through Friday, 8:00 am - 5:00pm.

Equal Opportunity Employer: Goldco supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. Goldco does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• This is an in-office position. Are you currently able to reliably commute to Calabasas, CA on a daily basis?
• What is your hourly compensation requirement?

Work Location: In person

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