Job description

Looking to get back in the workforce part or work part-time hours to earn extra money?

New Theatre Restaurant in Overland Park, KS is hiring Part-time Sales Associates! This part-time position works with our sales team to provide exceptional customer service to our guests as they process New Theatre Restaurant ticket reservations by telephone orat the Box Office Window.

Ideal Sales Associate candidates exhibit the following qualities:

· Ability to provide exceptional customer service with enthusiasm.

· Proficient computer skills including Microsoft Excel.

· Professional verbal and written communication skills.

· Meticulous attention to detail.

· Ability to be flexible to meet the department needs.

Schedule:

• Saturday: 12 PM- 4 PM
• Sunday: 12 PM- 4 PM

· Candidates seeking a full-time position will not be considered for this position.

It is an exciting time to join the New Theatre Team! If this part-time position sounds like the right fit for you, Apply Now!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide exceptional customer service to guests and potential guests by telephone or at the Box Office.

Answer inbound calls with enthusiasm while assisting guests inquiring about the guest experience, current/upcoming show availability and New Theatre Restaurant ticket reservations.

· Answer guest questions with clear and effective communication.

· Accurately process and document guest ticket reservations in AudienceView without error.

· Escalate guest questions, needs or concerns with the appropriate management staff when necessary.

· Assist with handing out flyers at the Oak Park Mall kiosk during November and December to promote sales.

· Performs all administrative duties related to sales as assigned, i.e. filing, folding, outbound calls, printing tickets, stuffing envelopes/boxes and mailing, etc.

· Actively follow-up with guest to provide information or to process necessary payments found on the sales reports.

· Fill out all applicable sales forms including: print slips, adjustment slips, lost gift certificate forms, corporate exchange slips, etc., and routes them accordingly.

· Flexible to work additional shifts as needed during Seasonal and Gift Certificate campaigns as necessary. No time off granted in Nov. & Dec.

Employee Benefits:

· Employee Discount Theatre Tickets

About New Theatre Restaurant:

As a premier dinner theater, New Theatre Restaurant takes great pride in providing excellent customer service, exceptional modern American Cuisine and Broadway quality comedies and musicals. Upon opening in their Overland Park location in 1992, New Theatre Restaurant became the only year-round professional theater in the state of Kansas. In our recently updated facility, we will continue to strive to be the absolute best at what we do!

* The New Theatre Restaurant is an Equal Opportunity Employer. New Theatre does not tolerate behavior, harassment, discrimination or prejudice based on race, color, religion, sex, gender identity, national origin, age, or disability.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Weekly day range:

• Weekend availability

Experience:

• inbounds call center: 1 year (Preferred)
• customer service: 3 years (Required)

Work Location: One location

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