Job description
Department Overview:
Technology Scrum Masters/Release Managers at Oportun need to be:
Responsibilities:
Company Overview:
WORKING AT OPORTUN
Remote-First Company
ABOUT TECHNOLOGY @ OPORTUN
Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.
Oportun is looking for a seasoned Scrum Master to help manage and improve the overall Technology release and reporting process. You are someone who thrives in a dynamic environment and has a track record of successfully executing multiple projects in tandem and keeping stakeholders aware of project status.
Technology Scrum Masters/Release Managers at Oportun need to be:
- Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
- Agile Experts. They have a deep understanding of the theory behind Agile principles and can leverage this knowledge to drive meaningful stakeholder impact and tangible results.
- Comfortable with ambiguity. They know the path forward isn’t always well-defined. They are comfortable and confident working through the unknown.
- Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity.
- Pioneers. They are up to date with the latest in Agile learnings and innovative techniques and push their teams to pilot best-practices that will set them apart from competitors.
- Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new Agile processes and toolsets. They embrace complex challenges and guide an organization to optimize best practices.
Responsibilities:
- Creating and maintaining Engineering Execution Pipelines and dependency mapping.
- Maintaining Engineering OKRs in liaison with the Engineering Leads
- Gathering metrics relating to Engineering capacity, velocity, bugs, deployments, cycle times etc
- Owning agile ceremonies relating to – Backlog Grooming, Sprint Planning, Sprint Retrospective and Daily stand-up calls.
- Coordinating and working with the Engineering leads to define tasks and milestones for projects, schedules and tracking progress.
- Communicating progress against milestones and tracking that the Engineering capacity is adequately allocated to high priority roadmap items
- Ensuring that all impediments are resolved in a timely manner thereby enhancing developer productivity within Engineering.
- Scheduling, coordinating, conducting, and writing meetings minutes as needed.
- Publishing status reports on various projects.
- BS in Computer Science or a related technical field, or equivalent practical experience.
- Excellent communication skills and the ability to effectively work with teams across the globe especially India and obtain status reports on all Engineering Projects.
- 10+ years of experience as a Scrum Master
- Strong knowledge of JIRA (Queries and metrics reporting) and Confluence. Bitbucket exposure is a plus.
- Defining/structuring new programs and projects to ensure clear objectives and timelines are set.
- Ability to solve problems by clearly defining them, identifying alternatives, and conducting effective analysis and decision-making.
- Technical acumen to capture, communicate and drive issues/blockers/risks to resolution.
- Proactive, exhibiting sense of urgency, and with ability to effectively support multiple initiatives simultaneously.
- Experience with Project Management and Agile software such as JIRA and Confluence.
- Experience with Excel, PowerPoint, SharePoint etc. for project status reporting.
- Experience with Jenkins, AWS and knowledge of CICD cycles, merging and deploying code, facilitating code reviews etc
- Ability to collaborate with Devops Engineers to help resolve/unblock issues
#LI-MM1
#LI-Remote
Company Overview:
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.
We are proud to have been named a “Top Workplace” by the Bay Area News Group for three consecutive years, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as one of TIME Magazine’s 2018 Genius Companies Reinventing the Future.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.
Remote-First Company
As a “remote-first” workplace, our team members live, work and collaborate from their homes, remote work locations and our offices and contact centers in the United States, Mexico, and India. No matter our location, we are dedicated to our mission to provide inclusive, affordable financial services that empower our customers to build a better future.
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