HOTEL REVIVAL is hiring a WEEKEND SECURITY AGENT

Hotel Revival is a 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

JOB OVERVIEW

A Security Agent is responsible for the overall safety of the hotel. This position ensures a safe and secure environment through observant patrolling and camera review. You will be responsible for monitoring compliance of policies and procedures and addressing any concerns effectively and diplomatically. This role is required to respond to emergencies, assist guests with safety and security needs, complete detailed, accurate reports, and coordinate efforts with local law enforcement, government service agencies, and hotel department managers.

Who you are: You have a strong work ethic and the ability to work autonomously. You have sharp verbal and written communication skills, with high attention to recalling details. You're excellent with time management and can juggle projects in a fast-paced environment. You have a calm, but firm demeanor, enjoy helping others, and are driven to jump and help when issues arise. You're able to react appropriately to stressful situations while demonstrating integrity and professionalism. You are quick to think on your feet and see the big picture.

What you’ll learn: People skills, effective communication, dynamic thinking, proactive conflict resolution, accountability, safety, situational reading and awareness, and leading with hospitality.

QUALIFICATIONS

• Previous security experience preferred
• Knowledge of local, state, and federal laws pertaining to the activities of security personnel (including OSHA, Hazardous Communications, and Bloodborne Pathogen Exposure Control) preferred
• CPR/AED/First Aid training certification preferred

BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision + dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO
New Waterloo is an independent hospitality development + management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, El Rey Court, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Waymore's Guest House & Casual Club, Revival Baltimore, and Albert Hotel.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.