These FT positions can be based in either NYC or Camp Hill, PA. *Local candidates/No Relocation

Foot Locker’s physical Security Operations/Command Centers (SOC) acts as the communication and situational awareness hub for Foot Lockers physical Security and Loss Prevention operations 24x7. This is not a cyber security position. The Security Command Center - Console Operator reports directly to the Sr. Manager of Security and interacts with team members at all levels of the organization.

The Security Command Center - Console Operator primary role is for internal alarm monitoring, but is also responsible for monitoring, researching, reviewing, and analyzing physical security data sources for dissemination and reporting purposes, to ensure compliance with standard operating procedures in a timely manner, in a fast-paced environment along with support for security needs throughout our facilities.

All shifts available:

• 12:00 AM – 8:00 AM
• 8:00 AM – 4:00 PM
• 4:00 PM – 12:00 AM

• Basic experience configuring/administrating technical physical security systems such as access control, alarm/video monitoring platforms, and other data-capturing systems.
• Monitor intrusion alarm system, video verify the alarm trigger, and notify law enforcement and stakeholders as needed.
• Review incident-based video, download to storage, and distribute to stakeholders as needed.
• Manage emergencies by providing directions and making notifications.
• Provide appropriate escalation and prepare clear and concise communications to security and business leadership and other partners during major incidents.
• Work independently, at times, with little direct supervision.
• Distribute reports and communicate through email and various applications.
• Promote a culture where employee wellness and professional development are essential to maintaining a skilled and motivated workforce.

• Physical Security Operations Center Experience a plus.
• Alarm monitoring experience a plus.
• Experience utilizing C-Cure 9000 and Genetec camara systems a plus.
• Excellent written and verbal communication skills, strong presentation skills.
• Maintains confidentiality and the highest level of personal integrity concerning all information and projects.
• Must demonstrate the ability to be flexible and adapt to changing priorities.
• Proficiency in Microsoft Office products, specifically Outlook, Word, and Excel is required
• Must be reliable, punctual, highly dependable, flexible, and able to work various schedules, including days, evenings, weekends, and holidays occasionally cover staffing shortages and fill in for time off requests.
• Ability to keep alert and remain focused while on duty, regardless of workload and time of day or night.
• Meal and break periods cannot be scheduled, and employees must be able flexible and work within the needs of the SOC.

Foot Locker Benefits:

• Employee Discount
• Paid Time Off
• Medical | Dental | Vision Coverage
• 401(k) | Roth 401(k)
• Stock Purchase Plan
• Life Insurance
• Flexible Spending Account
• Opportunities for Advancement
• Tuition Reimbursement for Qualified Courses
• Strong Company Culture
• Employee Resource Groups