The Technology Asset Management (TAM) Senior Analyst, IT Business Data will be responsible for supporting SaaS Management Lifecycle activities that control application subscription spending and reduce risk. This individual will focus on mining data from the appropriate tools to collect, correlate and analyze data that will be used to optimize SaaS application spend through utilization visibility. This individual will also work with other members of TAM and cross-functional data owners to analyze technology asset data and provide insights and recommendations on how to minimize risk and optimize the value of AbbVie’s technology assets.

Responsibilities:

• Develop and maintain an understanding of SaaS application footprint, organizations, and types of licenses deployed.
• Setup and manage an intake process for adding, reducing, swapping, or transferring licenses.
• Ensure that SaaS licenses are freed up and made available for reuse when application users leave the company.
• Provide recommendations for optimal usage of licenses based on utilization and application function.
• Define frequency and cadence for review with other enterprise teams.
• Support the governance of ensuring licensing requests are addressed and in line with AbbVie’s enterprise strategy for the applications.
• Collaborate with various stakeholders such as Enterprise Architecture, system owners, TAM, VMO, Purchasing and Finance on the end-to-end processes related to licensing.
• Translate data gathered from user discussions and produce reports on discoveries and trends for management.
• Advise stakeholders on different editions and types of licenses to enable rightsizing the footprint.
• Provide inputs to Finance to enable chargebacks to organizations aligned to their usage.
• Assist in the development of policies, processes, standards, and procedures.
• Incorporate knowledge of business and technology to make recommendations.
• Apply analytical thinking to assess trends and evaluate value of technology assets based on TCO and usage.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Work effectively with BTS and TAM teams to accomplish organizational goals.

Qualifications:

• Bachelors degree preferred or equivalent experience to demonstrate technical equivalency.
• 2-4 years of experience in a Business Data Analyst or Business System Analyst role
• Experience in IT Asset Management (ITAM) is preferred
• Knowledge of ServiceNow, Flexera and/or Zylo ITAM tools helpful
• Ability to summarize technical data for non-technical audiences
• Ability to author clear and concise reports
• Strong verbal and non-verbal communication skills
• Experience with Data discovery tools
• Strong analytical background

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.