UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Autonomously lead business process improvement initiatives and be self-motivated to complete initiatives thoroughly and timely
• Analyze current business processes across designated areas of responsibility for cycle time, volume, quality, satisfaction, and cost
• Maintain the current-state business process documentation and develop target future-state process models. Serve as a Subject Matter Expert to address process modeling related questions
• Develop tools, templates and procedural documents, including process maps, and working documents to support the business processes (if/when requested)
• Monitor and measure the realization of the benefits post process improvement implementation to ensure acceptance
• Provide input to training and change management activities for business processes as needed
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school Diploma or GED
• 3+ years of process analysis experience
• 3+ years of experience with project management and change management or the ability to quickly master the foundations of each
• 3+ years of experience with Microsoft Outlook, Word, Excel, Visio, Project and PowerPoint

Preferred Qualifications:

• Bachelor’s degree
• Experience in Six Sigma and/or Lean Six Sigma
• Demonstrates a positive, professional, and cooperative attitude
• Analytical thinker with solid problem solving and decision-making skills
• Solid communication, facilitation, and interpersonal skills

If hired, you will need to provide your licensing certification within your first week of employment so that UHC / your manager can apply for your appointment as our agent. If you are not yet licensed, you must pass the state requirements and provide UHC / your manager with the requisite information no later than 30 days after your first day of employment. Failure to provide this required information within the time frames noted or loss of licensure during your employment may result in the termination of your employment.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.