Job description
Responsible for enterprise-class technology environments that Estes requires to run its day-to-day EDI operations. This includes third party applications, COTS, and other environments as applicable. Additional responsibilities include full lifecycle management and support.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
Equal Employment Opportunity
EOE, including disability/vets
City
Richmond
State
Virginia
Employment Type
Full-Time
Job Category
Information Technology
Organization Level
Corporate
- Responsible for the execution and timely completion of assigned tasks and serves as the first escalation point for level I Engineers. May provide guidance and training to level I Engineers
- Ability to create, maintain and implement machine level instruction in relevant domain
- Maintain technology environments through research, documentation, and maintenance throughout the production lifecycle
- Contribute to and define tasks related to installation, configuration, upgrades, maintenance, enhancements, tuning for optimal performance, security procedures, issue troubleshooting and resolution
- Define capacity planning, monitoring, and maintenance of designated systems
- Ability to define assigned development, testing, and production environments
- Takes ownership of issue resolution, tracks progress, communicates, and escalates as appropriate
- Define standards and guidelines across technology environments
- Define process development, best practices, and identifying new ways to improve resilience, performance levels, and support
- Identify opportunities, recommend appropriate actions, implement and follow through. Communicate to staff as appropriate
- Define documentation requirements
- Regular attendance is required.
- This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
- College degree or any combination of education and experience which would provide an equivalent background
- Minimum 5 years relevant experience
- Professional certification in one or more areas of applicable technology environment(s) preferred
- Demonstrated understanding of security practices surrounding technology environments
- Demonstrated experience developing and implementing SLAs
- Demonstrated ability to identify issues, develop solutions and implement
- Ability to gather and analyze relevant data for troubleshooting and technology management needs
- Ability to work collaboratively with other teams in a dynamic environment
- Excellent verbal and written communication skills
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
Equal Employment Opportunity
EOE, including disability/vets
City
Richmond
State
Virginia
Employment Type
Full-Time
Job Category
Information Technology
Organization Level
Corporate
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