Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

We are looking for a seasoned digital marketer to lead a team of high-performers to deliver acquisition strategies that unlock incremental business value and accelerate ecommerce growth. They will set the vision for transformative web and app experiences that deliver seamless discovery and adoption of our products, features, and services across T-Mobile lines of business. Using consumer and market insights, this role will leverage the voice of the customer and deep analytical rigor to define and influence innovative experiences that increase customer satisfaction, drive online sales, and reduce costs.

They will leverage digital customer insights to collaborate with and influence cross-functional stakeholders to develop tailored promotional strategies to drive digital outcomes. They will have a strong command of data and leverage customer insights to inform learning agendas and test strategies. They will hold their team accountable for performance reporting to monitor business health, measure campaign success, and identify growth opportunities. They will accelerate business impact by leveraging data to inform strategies, testing and optimization, and improved customer flows across our digital properties.

The right candidate will lead through ambiguity, inspires collaboration, experimentation and learning, and proactively challenges status quo in the spirit of continuous improvement. Their leadership philosophy will foster strong diversity, equity, and inclusion practices and have a proven track record of rewarding not just the “what”, but the behaviors that drive the “how”. The position requires a high level of cross-functional collaboration, excellent analytical and communication skills, strong bias for action, and a knack for finding opportunities to deliver impact and improve process. The candidate will have experience in a fast-paced, high growth environment, ideally with technology companies.

• Lead a team that will collectively own and drive web and app strategy for new customer accounts, spanning switcher consideration, prospecting, acquisition, and adding new lines to existing accounts.
• Elevate thinking and actioning of digital tactics, test plans, optimization, and success measurement across web/app customer flows that deliver against growth OKRs.
• Leverage deep understanding of our prospective and existing customers, its audiences & segments, pain points & what drives desired behavior to inform traffic shaping strategies, promotions, customer experience improvements, and product roadmaps.
• Create artifacts needed for success, including planning materials, impact sizing and forecasts, performance measurement, and learning application to optimize results.
• Identify opportunities for efficiency and automation and work cross-functionally on implementation.
• Exhibit stellar problem solving and issue resolution skills with the ability to work effectively across stakeholders while maintaining quality and attention to detail.
• Lead transformation through continual optimization and building efficient and scalable processes.
• Define and manage team’s annual input and output goals that ladder into Digital Team’s OKR framework.
• Strong team management skills with experience in hiring and developing top talent.
• Create an inclusive and diverse working environment that fosters collaboration and positive impact.

• BA required, MBA preferred
• 7+ years experience in Digital Marketing, Digital Merchandising, eCommerce, or similar field
• 5+ years experience using data and metrics to measure impact and determine improvements.
• 5+ years experience managing teams and fostering talent development.
• 5+ years cross-functional project management experience.
• 3+ years internet B2C commerce or site merchandising experience.
• Ability to distill complex and multi-faceted strategies and articulate narratives into PPT slide format
• Ability to build dashboards and other data visualization using tools like Adobe Analytics or Tableau
• Proven ability to meet deadlines in fast-paced environment
• Proven ability to prioritize and communicate commitments and timelines effectively

Colorado Pay Range : $137,500.00 - $186,000.00

Washington Pay Range : $147,600.00 - $199,700.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.