Job description

About Upstart

Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

By leveraging Upstart's AI platform, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

Upstart is in a period of rapid growth and the People Operations team is foundational to our continued success as we scale. You will be joining an organization with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the culture and the processes that will enable continued success for our employees and borrowers.

As Senior HR Business Partner for our functional teams (legal, compliance, finance, marketing, people and sales) you will be responsible for day-to-day HR support to a critical talent population working to help Upstart scale. From front line manager coaching, to Leadership team effectiveness, to performance cycles and cultural initiatives, you will partner closely with key members of the Upstart leadership team to help them uplevel performance and the employee experience at Upstart. You will also be a key member of our growing People Operations org, participating in or leading company-wide HR programs that could include initiatives in performance and talent management, employee engagement, system implementation, diversity and inclusion, development and more.

Position Location - This role is available in the following locations: Remote, USA #LI-REMOTE

Time Zone Requirements - The leadership team you will support primarily operates on the West Coast time zone, however you will have many stakeholders working on EST and CST. Your hours can be flexible based on your location, schedule and preference.

Travel Requirements - This team has regular onsite collaboration sessions. These occur a maximum of 3 days per Month primarily in the San Mateo,CA office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:
Coach and advisor: Advise and consult with Senior Leaders as they drive scale for Upstart. From org design, to talent development, to rewards and recognition, and high performance culture, act as a trusted thought partner and coach.

Manager support: Build relationships with managers to ensure their confidence and trust in the HR team; offer ideas and resources to help them thrive in their roles and careers at Upstart.

Employee relations: Engage with employees to understand their needs, help resolve their conflicts, and unblock their challenges enabling them to do their best work at Upstart.

Performance management: Partner with managers to identify high performers and help them grow with Upstart; and to work through low performance management to maintain our high performance bar.

Project and program support: Implement and support core HR programs, processes and initiatives such as performance management, diversity and inclusion, compensation, employee development, and succession planning.

Solve problems: Be an adaptable problem solver, liaising between the People Ops team and the business to achieve the best outcomes for the organization. Leverage your experience and judgment to provide thoughtful and appropriate counsel based on the balance between long term and short term business needs.

What we’re looking for:
Minimum requirements:
BA/BS degree required, additional HR certifications and degrees are a plus
6+ years of human resources experience
2+ years as an HR Business Partner supporting VP+ clients

Preferred qualifications:
Experience working in the tech industry
Comfort in dealing with employee conflict, sensitive issues, and confidential information
Fantastic performance management and employee relations skills and experience
Exceptional communication skills and strong analytical aptitude - get ready to work with data and spreadsheets!
Ability to influence others when necessary and offer alternative, constructive suggestions in order to lead change
Strong project management skills and the ability to succeed in a fast paced environment
Experience building relationships with employees, managers, and other peers
A track record of strong work ethic, integrity, sound judgment, first-principled thinking and personal accountability

What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage
Personal Development and Technology & Ergonomic Budgets
Life insurance and disability benefits
Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams)
Generous vacation policy
401(k) and Employee Stock Purchase Plan (ESPP)

Catered lunches + snacks & drinks

The minimum base pay for this position in Colorado is $112k + bonus + equity + benefits. Base pay may vary depending on job-related knowledge, skills, and experience. This information is provided in accordance with the Colorado Equal Pay Act. It is specific to Colorado and may not be applicable to other locations.

#LI-MidSenior

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

https://www.upstart.com/candidate_privacy_policy

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.