Location: US Remote

We Give You A World of Potential

We have a unique opportunity for someone to contribute their talents and strengths as a Special Loans Associate III.

Before we tell you more about the role, it’s important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole.

• Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
• We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team.

So, now that you know this is a tremendous department in a company that truly supports their employees, I’m sure you’ll want to find out more about the role and what you’ll be involved in.

Paid parental leave

We’ve recently updated our family leave program to include more paid parental leave. Alongside flexible working and a caring and inclusive culture, this is another way we can look after and support our greatest resource, our people.

A Role You Will Love

The Special Loan Associate III position ensures efficient servicing of various mortgage products. Minimizes risk by ensuring items are handled timely and within company, investor, and regulatory guidelines. The position is responsible for a wide variety of servicing products and specializations. The Special Loans Associate III Independently works on special projects involving, but not limited to, procedural review and updates, data audits, and highly detailed research. Recommends appropriate and pragmatic solutions to risk.

Some of your key responsibilities will include:

• Audit mortgage loan documents and, input findings into software systems and/or tools to include, but not limited to, the following: ARM loan audits, HELOC loan audits, monitoring of daily billing and analysis reports, billing history research, internal research requests and CITs, ARM Contract audits, review and input of prior receivable data (invoices) and/or ARM histories into boarding systems, audit/reconciliation/mailing of notices to customer within specified timeframes.
• Loan maintenance, which includes, but not limited to, the following:
  • Maturity and Balloon date maintenance
  • Interest rate review
  • Complete internal research requests
  • Document verification
  • Monitor exception reporting
  • Work on special projects as assigned
• Assist and provide backup for other operational functions within the department
• Cross train new and existing team members and Contribute in process improvement initiatives
• Other duties or tasks as assigned by management.

What Will You Bring to The Role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other education and key skills required for the role include:

• High school diploma or general education degree (GED)
• Prior experience in the mortgage industry, as well as an understanding of mortgage documents preferred.
• Detail oriented, with strong organizational, auditing, and time management skills.
• Ability to think independently and problem solve.
• Ability to work under stringent daily and monthly deadlines.
• Strong written and verbal communication skills.
• Experience with Microsoft Office products; proficient data entry skill set
• Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization.

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $39,498- $65,830 per year. This base pay range is specific to Colorado, California, Nevada, New York, Washington State and Jersey City, NJ.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.