SERVER - Rocky Mount Event Center

Sports Facilities Management, LLC

LOCATION: Rocky Mount, NC

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME

ABOUT THE COMPANY:

Rocky Mount Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rocky Mount, NC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Rocky Mount Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national and regional recognition as a Top Workplace in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Server position involves serving guests food and beverages. This position will be customer facing and is responsible for providing excellent food service to Rocky Mount Event Center guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Exhibits professional attitude and presentation
• Knows the menu, including ingredients and prices
• Where appropriate, explains specials and makes recommendations to guests
• Takes orders for food, and effectively communicates with kitchen team members to ensure that food is promptly and properly prepared for guests
• Performs all table service functions with a commitment to meet and exceed guest satisfaction
• Performs assigned side work and assisting team members as needed
• Assist bussing tables, seating guests, taking to-go orders, and maintain FOH cleanliness
• Roll silverware as assigned on a daily basis
• Accurately reports tip income on a daily basis
• Performs other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Must be able to effectively communicate with guests, management, and team members
• Must possess basic math, reading and writing skills
• Must possess basic computer skills
• Must be multi-task oriented
• Must have knowledge of workplace safety procedures

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Walk and stand throughout the entire shift
• Continuously reach, bend, lift, carry, stoop, and wipe
• Regularly lift up to 40 pounds
• Moderate exposure to extreme temperatures
• Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance