Showroom Manager

Full Time
Greenwich, CT 06830
Posted
Job description

ROCHE BOBOIS, World Leader in the High-end furniture industry boasting 260+ showrooms in more than 60 countries, is looking for a dynamic full-time Showroom Manager in its Greenwich, CT Showroom.

The Brand works closely with renowned Designers, Architects and Fashion houses such as Ora Ito, Marcel Wanders, Sacha Lakic, Jean Paul Gaultier, Kenzo Takada and Missoni Home. Roche Bobois offers one of the largest collections of products in the high-end furniture market always using the best of new technologies & materials coupled with fine craftsmanship from small European workshops.

The main responsibilities will be:

Sales:

  • To guarantee high end customer service (in store, phone/ email communications...);
  • To ensure proper follow up with the clients;
  • To guarantee the follow up and respect of our ‘8 signatures’ program;
  • To coordinate weekly meetings with the sales staff to review the performance (leads/ quotes, monthly sales objectives);
  • To organize regular products training (weekly basis).

Business Development:

  • To develop the trade and contract business with professionals (Brokers, Hotels, Developers, Designer) in collaboration with the Commercial Director and the Business Development Manager;
  • To assist in the coordination of the in-store Events with the Marketing department;
  • To assist in the prospection of new advertisement options, media.

Merchandising:

  • To optimize display dynamics and presentation setup;
  • To review sales statistics and recommend new store orders to the Commercial Director;
  • To ensure proper labeling and pricing of displayed products;
  • To promote the quick ship program;
  • To prioritize the liquidation of items with low turnaround, to be replaced by better seller items;
  • To supervise bi-yearly Inventory.

Administrative:

  • To track/ check sales order, cancellation, store credits and opening of credit lines in accordance with efficient and lawful practices;
  • To guarantee the correct and accurate entry of orders in IT system (Ecolix);
  • To ensure the allocation of stock items in and out of the showroom;
  • To guarantee the supervision of all supplier orders, including order confirmations - > no sales orders without PO;
  • To follow customer service issues with the after sales department, upon internal process.

Requirements:

  • Experience in Retail Sales, preferably furniture industry
  • Strong communication skills and Manager attitude
  • customer service oriented;
  • Motivation to work in a sales environment;
  • Interest in the furniture business;
  • Bachelor degree or equivalent;
  • Interior Designer certification a plus.

Benefits:

  • Paid Time Off : Vacation, Personal, Sick
  • 401 (k)
  • Health Insurance
  • HSA Account
  • Dental Insurance
  • Vision Insurance
  • Employee assistance program
  • Employee Discount
  • Parental Leave
  • Maternity Leave
  • Tuition reimbursement
  • Long Term Disability
  • Life Insurance

Work Schedule = 5 days a week with Saturday being worked day;

Yearly Gross Salary Compensation range = 115,000 USD- 135,000 USD

Job Type: Full-time

Pay: $115,000.00 - $135,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Weekend availability

Experience:

  • Furniture sales: 2 years (Preferred)
  • Retail sales: 2 years (Preferred)
  • Management: 3 years (Preferred)

Work Location: One location

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