Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to People First, Integrity and Excellence by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.

Every Guest, Every Employee, Every Time!

We offer an array of great benefits for all Abbey employees including on property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.

Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned
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If you are ready to come Be The Difference – apply now!

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Guest Services team as a Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests and employees as they arrive and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists with the unloading of luggage and provides a source of knowledge for everything about the hotel and the local area as they transport guests and employees.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Responsible for safely driving guests or associates to their destinations.
• The ability to adhere to strict transportation schedule.
• Must be punctual to all pickups and drop-offs.
• Assist guests with luggage, parcels and inquiries.
• Effectively communicate with dispatch/Front Office team to ensure timely pickup of guests.
• Maintain cleanliness of property vehicles and report any maintenance needed to the Front Office Manager every day.
• Perform scheduled maintenance checks and keep mileage logs.
• Fuel vehicle after each time used.
• Must maintain good driving record and report any violations to Front Office Manager within 48 hours.
• Attend all necessary meetings.
• Cross trained as a Bell Attendant to help fill in as needed.
• Required to perform other tasks and duties as assigned.

• "Be the difference" with all guest and employees to make memorable experiences during their time here.

Your Environment: Driving and sitting in a vehicle for long periods of time from one location to another, with frequent stops in which the Driver will be required to step out and assist with luggage, and/or parcels. Exposed to all four seasons’ (outdoor weather & driving conditions), will spend some time indoors with controlled temperature, hard indoor and pavement surfaces, outdoor lighting and indoor artificial lighting

What are we looking for?

• At least one year in a customer service role with high guest interaction
• Hospitality industry experience is a plus.
• Valid Drivers License with no infractions
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and running to retrieve cars
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Must be available to work various shifts including weekends and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.