Job description
Hand & Stone Massage and Facial Spa is hiring a Spa Sales Associate for our Mason, OH location! Our Spa Sales Associates are an integral part of daily operations. They booking appointments, check-in/out our loyal clients, answer phones, promote memberships, gift cards, retail and more. Our Spa Associates must have excellent customer service skills and offer the highest quality of service possible. We offer incentives for your personal sales plus a competitive hourly wage. Growth opportunities are available. We look forward to working with you!
JOB REQUIREMENTS
- Customer service experience, membership sales experience a plus
- Capability to work flexible hours including some nights and weekends
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude; remain calm in fast paced environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional with organizing and prioritizing; attention to detail and multitasking
DUTIES INCLUDE, BUT NOT LIMITED TO:
- Meet and exceed sales goals
- Schedule/confirm appointments and balance the daily appointment book
- Greet and check-in/out clients before/after their appointment
- Communicate sales promotions and service options with clients
- Execute daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
BENEFITS WE OFFER
- Hourly wage plus generous commissions and bonuses
- Ability to earn a free one hour massage or facial per month*
- Major medical insurance*
- Supplemental insurance benefits
- Paid time off*
- Professional and safe work environment
- Employee discounts on skincare and spa services
- Employee rewards program/employee referral bonus
- Sales incentives
- Opportunities for growth
*available for full time associates, waiting period may apply
We are locally owned and operated, however we have the support of more than 450 Hand & Stone spas across the U.S. and Canada. Please visit www.handandstone.com to learn more about us.
If you are a team player, professional, customer-focused and sales oriented, this is an opportunity to join our team and work for one of the most highly regarded companies in the spa industry.
Job Types: Full-time, Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Application Question(s):
- Are you available to work evenings and weekends?
Experience:
- Sales: 1 year (Preferred)
Work Location: One location
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