JOB TITLE: Compliance and Continuous Improvement (CI) Specialist

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Requisition ID :12901 <

Employment Type : Full Time

Job Category : Information Technology

Work Location : Davidson, NC (CSC) - Remote

State or Province : North Carolina (US-NC)

BRIEF POSITION SUMMARY:

The Compliance and Continuous Improvement Specialist manages customer compliance programs, contractor management databases, and government FAR/DFAR representations and certifications. The position drives operational compliance, conducts audits, and implements process improvements for risk reduction, compliance, and other operational initiatives.

DUTIES and RESPONSIBILITIES:

• Manage Operational Compliance Programs to support customer related compliance requirements as it relates to internal process and procedures.

• Work cross functionally to support internal audit responses in support of operational contract compliance working cross functionally within Sales, Operations, Legal and Customers.

• Lead cross functionally through department leaders to ensure fulfillment of corrective actions stemming from audit findings.

• Manage the customer required Associate Background check and Drug Screen process to ensure compliance with customer requirements.

• Manage and lead the Contractor Management Databases program to ensure compliance with customer business engagement requirements.

• Responsible for utilization of compliance related technologies and 3rd party platforms.

• Communicate as necessary with associates, managers of associates, customers, and internal cross functional teams to gain clarity of requirements and determine actions required to fulfill customer compliance requirements.

• Comply with all associate PII confidentiality requirements, FCRA laws and EEOC guidelines.

• Maintain strict confidentiality of sensitive information.

• Cross train on all Customer Compliance related programs and support additional programs when necessary.

• Develop, document, and maintain compliance related process information for areas of responsibility (SOPs & process flow charts).

• Develop compliance related metrics, reporting and communication associated with the areas of responsibility.

• Support cross-functional teams in development of their future vision by conducting current, future, and ideal state process analysis

• Partner with the Business to develop performance related metrics and reporting.

• Partner with Business to improve efficiencies in processes through process flow documentation, auditing, root cause analysis, and corrective action plans.

• Implements process improvements by developing project plans, reporting status to stakeholders, and following through for benefit realization.

• Participate as a flexible and multi-purpose team player by leading special projects and performing additional duties as required by their manager.

• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

• Participation in special projects and performs additional duties as required.
  

EDUCATION and EXPERIENCE:

• Bachelor’s Degree in Business or other related discipline required. Paralegal certificate preferred.

• Three years’ experience in contract, audit, background checks, or other related compliance programs.

• Three years’ experience in research and application of PII, FCRA, FAR/DFAR laws and regulations, and other legal concepts.

• Three years’ experience applying project management and / or lean concepts.

• Experience in a remote environment preferred.
  

SKILLS:

• Demonstrated ability to maintain strict confidentiality of sensitive information.

• Strong interpersonal, presentation, oral, and written communication skills.

• Proficient in Outlook, Teams, Word, Excel, PowerPoint, and Visio / Lucid, Project / Smartsheet or similar.

• Ability to interpret a variety of complex documents to determine customer requirements

• Ability to optimize process through current and future state analysis, continuous improvement

• Demonstrated project management skills

• Proficient in lean, six-sigma problem solving techniques

• Strong attention to detail and follow-up skills

• Ability to manage to strict deadlines

• Change Management skills a plus
  

OTHER REQUIREMENTS:

• A valid driver’s license and the ability to travel up to 5% of the time may be required.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE to review.