Job description

• Bachelor's degree required in Business, Computer Science, or related field and a Masters of Business Administration (MBA) preferred and/or, relevant experience
• 5+ years of product management experience, including strong track record of shaping business strategy for technical products or services and ability to align software teams and senior leadership around the product vision
• 3+ years of experience in a technical product leadership role within the SaaS, cloud, knowledge management, IT tools, or other related domains.

Job summary

The AWS Knowledge Services and Information eXperience (KSiX) team is assisting cloud users with access to authoritative cloud knowledge on AWS re: Post (https://repost.aws).

Join the re: Post team to innovate and deliver a new cloud knowledge service for customers. It’s a greenfield project where you’ll have the opportunity to engage with sr. leadership, customers, and partners to deliver the right experience.

Key responsibilities:

• Innovate on behalf of customers
• Lead the creation of product strategy and vision
• Seek buy-in for the product vision across the organization
• Work backwards from customer needs to design customer experiences
• Prioritize initiatives and create product roadmaps
• Establish metrics and key performance indicators to manage the business
• Develop business requirements and user stories
• Work closely with engineering teams and designers to deliver results

The team:
The focus of the AWS Knowledge Services and Information eXperience (KSiX) team is to provide cloud knowledge management infrastructure to global customers, with the overarching goal of assisting AWS users with access to authoritative cloud knowledge. We deliver optimized knowledge services and information experience for our customers by using innovative AWS technologies e.g., knowledge graph and ML models.
Preferred location for the role: Seattle WA, Portland OR, or Northern California.

The role:
You have a rare opportunity to own, define, and drive the end to end experience for re: Post offering that is customized for all customers including big enterprises as well as startups. You possess an established product management track record, demonstrated experience launching mission-critical systems, and a well-rounded technical background in current cloud and web technologies.
You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Inclusion
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our organizations members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Work life balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

The pay range for this position in Colorado is $: $151,164 -204,515 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

The pay range for this position in New York City is $166,280-224,967/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the New York City Human Rights Law. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

The pay range for this position in Jersey City is $$151,200 - 204,600 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

• Experience creating SaaS offerings for Enterprise level customers
• Experience in creating web or mobile subscription-based services
• Experience in market research, product positioning, creating and refining products to meet customer needs; acquiring customer feedback to drive innovation.
• Track record of shaping business strategy and roadmaps for technical products
• Ability to work with software development teams to launch and improve software applications
• Strong written communication skills and the ability to influence other teams
• Strong judgment and prioritization skills
• Meet/exceed Amazon’s leadership principles requirements for this role
• Meet/exceed Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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